Equinox reviews

3.3

52% would recommend to a friend

(3,581 total reviews)
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Harvey Spevak

49% approve of CEO

41% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Plenty of in-house educational opportunities Beautiful, clean facilities Very friendly staff- I love my coworkers Good benefits package for those who stay at full-time (42 training sessions per 2-week pay period)

Cons

I agree with the reviewer who called it "a cold, soul-less corporation" Both the trainers' office and break room are cramped, poorly-maintained spaces Demeaning advertising campaign that objectifies bodies, rather than celebrating and encouraging health from within, and fitness as a lifestyle Too much emphasis on trainers "hitting their numbers" (ie, crank out as many training sessions as you can), and these performance numbers are emailed out to all the other trainers to foster competition (ugh!) For many trainers, their own health and fitness falls by the wayside as they struggle to keep up their session load, attend meetings, etc. Trainer burnout and mediocre earnings = high turnover The majority don't make even close to $100,000. Half that number is closer to reality. These clubs are built in expensive areas, and trainers need to live nearby if they want quality of life. It is challenging to pay local rents, let alone be able to afford to buy a house here. Getting new clients will rely, in good part, on your hitting up the Membership Advisers on a regular basis. More and more new trainers being added on a regular basis, so getting new clients and staying at full-time status becomes even more of a challenge for many

1.0
May 9, 2014
Recommend
CEO approval
Business Outlook

Pros

- Of all the commercial gyms, it pays the most - High-net worth clients - It could be worse — I could've worked at LA Fitness or 24.

Cons

- I met a lot of trainers who didn't know their shoulder from their as*hole and were all-in-all morons at their job. I felt bad for their clients. - There's a lot of favoritism when it comes to handing leads; none of which has *anything* to do with "ability to train," "knowledge," or "program-design skills." - It's hard to get fired. Yes, this is a "con" — people who display gross negligence will never leave. - The company values the dollar over the client. - And much much more.

2.0
Mar 28, 2012
Recommend
CEO approval
Business Outlook

Pros

-highly educated trainers and management -paid continuing education -clean facility -awesome support staff (front desk, cleaners, the shop and juice stand) -their is no confusion as to what exactly is expected of you everyday, the company is very structured.

Cons

-cheap on compensation for trainers considering all the extra education you go through -South beach location is extremely small however I am aware other locations are much larger. -I personally do not feel the gym equipment is high end enough for what they're charging. ($140/month) Yes they do carry SOME technogym equipment, but the other lifetime fitness equipment looks out of date, especially when their geographic competition is David Barton who has personal TV's on every single piece of cardio equipment and top of the line brand new machines and free weights. Not to mention David Barton and all other competitors in the general vicinity is probably double if not larger in size. Again this is a review for the South Beach, FL location. -Group classes could use some improvements; none I have personally seen are overly exciting or interesting. Management even mentioned how their group classes aren’t really “big” there. How they do not really have regulars who attend the classes. I feel personally they should make it “big” there considering how much the clients pay for a membership. Stick all of your personal trainers in as group instructors and help them get more clients! -the cotton t-shirts for the uniforms are not flattering at all I think they need to remember the fitness industry is very physical appearance driven. -95% of the trainers in South Beach are in relatively good shape, however, ALL Equinox employees from EVERY location are a representation of their company and brand. You meet many of the other trainers from different locations when attending your EFTI or continuing education courses. I did not see one single female trainer in shape, and worse they were all overweight. Many of the male and female trainers looked unkempt and not put together. Again we work in an industry where physical appearance is important. Not everyone can be Brad Pitt or Heidi Klum however I still feel having a clean, neat look and more importantly being in relatively decent shape is a necessity! I am appalled these trainers were hired, no matter how knowledgeable they are. Had I been working for the Coral Gables or Aventura location I wouldn’t have been proud of the company I worked for or of my coworkers. - Several employees informed me the first 6 months you would only be making anywhere from $200-$500 per month. Unless you have a significant other supporting you or you have your mommy and daddy sending you money it is impossible to make a living to support yourself. You HAVE to get a second job. Management discourages everyone from obtaining a second job because of the time commitment and studying that is necessary to work at Equinox. This is a ridiculous expectation; management has to be delusional if they truly believe people are going to be able to survive on Equinox alone until they’re established. I was genuinely saddened by other employees who had been there for more than 6 months and still had only a few clients, especially when I see them working hard and hustling every single day. The trainer to clientele ratio, in my opinion, is just too high and management is setting them up for failure. (more on this in next section) I feel like the trainers there are settling and chasing a dream that may take years, if ever to accomplish. There are other personal training jobs out there, I promise! Do not settle! -I could continue but my review is long enough as it is. In summary Equinox has potential to be a wonderful place, but they’re just too structured and rigid with the way they do things the chances of the company ever changing are slim to none.

Viewing 55 - 57 of 3,581 Reviews

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