Is Equinox a good company to work for?

Equinox has an overall rating of 3.3 out of 5, based on over 3,712 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 51% of employees would recommend working at Equinox to a friend and 40% have a positive outlook for the business. The best reviews about Equinox have been left by employees working as Group Fitness Instructor , Personal Training Manager and Yoga Teacher .

Does Equinox pay their employees well?

According to anonymously submitted Glassdoor reviews, Equinox employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Equinox. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Equinox?

51% of Equinox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equinox 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Equinox?

Personal Trainer (593) , Front Desk Associate (277) , Membership Advisor (257) , Front Desk Receptionist (119) , Certified Personal Trainer (109) , Sales Associate (81) , Front Desk (80) , Group Fitness Instructor (62) , Assistant General Manager (53) , Pilates Instructor (49) , Manager (46) , General Manager (41) , Retail Sales Associate (41) , Personal Training Manager (39) , Licensed Massage Therapist (38)

What are the pros of working at Equinox according to real employee reviews?

"Some of the people were great and it was fun 25% of the time." ((in 200 reviews)); "Going to work is a lot less painful if you are surrounded by great coworkers (:" ((in 102 reviews)); "Personal training by trainers dependent on you to sell so they can afford life" ((in 99 reviews)); "The free membership is a great benefit & its not too stressful/hard of a job to do." ((in 92 reviews)); "The staff is great.. Free gym membership and 40% off of the spa and shop." ((in 75 reviews))

What are the cons of working at Equinox according to real employee reviews?

"The pay is low in comparison to other spas that don't require marketing by the massage therapist." ((in 331 reviews)); "They have poor management and have one employee for 6 children under the age of 9." ((in 230 reviews)); "Be ready to work long hours and be available all hours of the day to get the right amount of clients." ((in 157 reviews)); "There is no work life balance AT ALL! It's not a family oriented place to work." ((in 151 reviews)); "I personally had a bad manager who negated any feedback" ((in 77 reviews))

What are employees saying about Equinox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equinox layoffs and their outlook for job security at Equinox in 2026.

What are the top reviewed Equinox locations?

New York , Los Angeles , San Francisco , Chicago , Boston , Washington , Miami , Dallas , Austin , Brooklyn , Santa Monica , Palo Alto , Newport Beach , West Hollywood , Irvine , Bethesda , Houston , Pasadena , San Ramon , Scarsdale , Beverly Hills , Greenwich , Great Neck , Plano , Huntington Beach , Darien , Marina del Rey , Berkeley , Summit , Mamaroneck

Equinox reviews

3.3

51% would recommend to a friend

(3,582 total reviews)

Harvey Spevak

48% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

2.9

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jul 27, 2016

Front Desk

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

free membership.....and discounts at the spa

Cons

Equinox has to be thee WORST company to work for. All of the employees are underpaid, ESPECIALLY the Front Desk staff. The position is not just scanning people in, you have to cater to everyone on staff as well as the members. I had 3 managers within a 6 month span, and was forced to work with the flu and conjunctivitis! all because no one would cover my shift Members spoke up for me and my boss still did not care, matter of fact I was fired 2 weeks later because members defended the unfairness or my treatment. Either the people they put in charge of the locations do not care about their employees or the company as a whole does not care.

2.0

Feb 17, 2016

Personal Trainer

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

Free membership, free workshops, teach you sales and program design, you are entered into EFTI which is a class to raise your Tier ranking, fun staff, won't fire you if you don't hit quota, compensated for floor shifts Great for beginners to learn things. Fun staff.

Cons

Way too many hours and way underpaid. Not unusual to work a 12 hour day and get compensated for maybe half of that. If you weren't there all day everyday, it was seen as you don't care. It's very numbers driven, so management will only feed trainers that have many clients and are known to sell packages. Mandatory meetings 2 or 3 days a week. You have to go even if you have nothing scheduled for that day. And it's usually all the same content (overcoming rebuttals, how to make the most out of a 30 min session, etc.) Manager says you run your own business, but you are so micromanaged. Mandatory "Special Events" at least 3 days a week, which comes off as desperate to the members. Sometimes there will be multiple special events at once and members literally run from you because they know it's a sales ploy. Such a rat race.

3.0

Dec 31, 2015

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Growth, learning, results driven, fun, you meet a lot of great people, gives you the ability to run your own business, innovative company that is always trying new things.

Cons

No work life balance, you feel like a number, corporate politics, Unkept promises from upper management, feels like a high school with all the gossiping and rumors that fly around.

Viewing 64 - 66 of 3,582 Reviews

Jobs at Equinox

Front Desk Associates, Bloomfield Hills

Housekeeping Associates, Santa Monica East (New Club Opening)

Front Desk Associates, Summit

Front Desk Associates, South Beach

Housekeeping Associates, Sports Club Boston

Equinox

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