Equinox reviews

3.3

51% would recommend to a friend

(3,582 total reviews)
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Harvey Spevak

48% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

*Very Smart trainers work here and can help you start your brand *Teach you interesting techniques and how to fix movement patterns *Great way to network and build clientele

Cons

*Corporate uses the quantity over quality method for hiring and getting trainers in This often leads to a high turnover rate and a lack of clients being fed to new trainers *The environment has become a lot more stressful with the way leadership has been introducing and restricting what trainers can do *Trainers are supposed to only workout at their assigned location and can find difficulty venturing to other locations *EQX sells you on that you are the master of your own schedule but really you are not *The rookie trainers often do not get fed enough leads because of how much they are hiring people *A lot of great trainers have left since leadrship/managment/corporate has become more strict with how they want trainers to operate their time and schedule as well as EQX's pay revisement they had 1 year ago *Most trainers have one foot out the door so many new trainers start hearing the negative things about the company and how they treat the trainers and the Front Desk staff

2.0
Mar 17, 2023

General Manager

Recommend
CEO approval
Business Outlook

Pros

- Your colleagues and a select few members are going to be the best thing about this role. You will have a new family as you are all going through it together. - Decent pay if you hit your bonus - Free Gym membership

Cons

- All major holidays and most weekends you will work. They require the last 3 days of every month for you to work 12 hours a day as a GM and sales - Leadership team - Essentially non-existent to help you with difficult conversations, they will only stop by and do an audit of your club. Literally wiping fingers for dust, etc. - No job security - I was top GM in the company at the time I was laid off during the pandemic. I was dismissed so that the regional director at the time would have a spot to drop down to as his position is not necessary. - Members are the actual worst and will come after you with everything. I've known GMs to be spit on, cussed at, and received multiple threats. Not at all uncommon.

3.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

The club is a fun place to work. Most of the people who work at Equinox are upbeat and fun to be around. And it's nice having a gym to workout at. Especially if you work at an Equinox that has a lot of amenities - a pool, steam room, etc. If you're lucky enough to work at a big location, such as a sports club, you have a great opportunity to make a lot of money. If the managers and membership advisors like you, you can definitely make tons of money.

Cons

There's a lot of sales involved. You can't be too shy to ask for business. The membership advisors and managers definitely play favorites. Some of the trainers get clients handed to them, one after the other, while others don't get any at all. Some trainers simply get handed lists of dead end leads. The current rule is that you are only able to workout at the location you work at unless it's the weekend. I find myself not wanting to workout, because I'm there so much and my workout is my "me time." I don't want to be at work for my "me time!" Some of the members can be extremely rude. These people have money and some are incredibly nice, but the others are incredibly AWFUL! Sometimes I feel like I'm in a real life SNL skit! FLOOR SHIFTS!!! Personal trainers are required to work full time and until you are training at a minimum of 96 sessions per month, you are required to work 5 floor shifts per week in which you have to "tidy up" the gym, so, basically clean up after the slobbish members for three hours at a time. They leave their weights and equipment all over and towels and bottles everywhere...it's ridiculous. Management claims these shifts are a way for us to get business, but rarely do people get clients on floor shifts.

Viewing 79 - 81 of 3,582 Reviews

Glassdoor has 3,712 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.