Equinox reviews

3.3

51% would recommend to a friend

(3,582 total reviews)
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Harvey Spevak

48% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

-When hitting & or exceeding your (most of the time unrealistic) goal, the payout is nice.

Cons

-Hours are completely ridiculous. The end of the month is what Equinox calls "Close Out". What I found truly infuriating was the fact that besides being paid off Commission, we also get a very minimal base salary. During "Close Out" management would make us stay 10-15 hours daily (for 4 straight days) with only ONE paid meal UNDER $12. Myself and others compared this type of work to feeling "Ball & Chained" to our desks. - Other Sales Reps can easily submit Fake Leads via the Web so they can move up in the sales structure that day, this throws off your personal sales and wastes your time & money. - Fitness Competition is strong in the Houston area, Equinox River Oaks location in particular is slowly fading into the shadows as Lifetime is making their Grand Opening around the corner and has taken a HUGE toll on sales. - Membership Advisors turn over rate at this location is pretty unbelievable. Just a few of the reasons why are listed above.

1.0
Jan 17, 2019

Absolute trash.

Recommend
CEO approval
Business Outlook

Pros

A free membership, and a host of employees as miserable as you.

Cons

They pay their front desk minimum wage (i was at 9 for over a year) for a job that requires intense effort, attention to detail, multitasking and more. The people who do the job badly just don't care because they're paid so little and the company doesn't give a crap about them.

2.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Fantastic facility Very clean Very friendly trainers

Cons

No work-life balance Expects huge commitment from you without fully committing to you Undervalues their trainers Sells and promotes slavery (managers expect you to work long hours while not being paid for some of the hours) They will tell you to "commit to YOUR business" yet only give you about 20% cut from each session and no pay for the times you are there contacting potential clients They lie and tell you "we have more clients wanting personal training than we have trainers". That is absolutely not true They expect you to harass potential clients in order to get them to commit (continuous calls and emails for weeks). They don't have a system in place where potential clients are not being harassed by trainers and are instead brought in by a manager Managers don't really care and don't have any real guidance. They only repeat Equinox created material like a bunch of robots They expect you to spend all of your time at their gym and their gym only (and then don't pay you for the whole time you spend there working) They need a "full time" commitment for only part time hours

Viewing 82 - 84 of 3,582 Reviews

Glassdoor has 3,712 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.