Equinox reviews

3.3

52% would recommend to a friend

(3,571 total reviews)
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Harvey Spevak

50% approve of CEO

39% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,571 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Not even the free membership makes up for the mental and physical deterioration this company and its leadership can bring into your life.

Cons

Lack of autonomy across the board. You’re not trusted to own your work, and everything is over-processed without actually being thought through. Leadership is easily the worst I’ve experienced. There is zero clarity, no real long-term strategy (despite the word being thrown around constantly), and decisions change at any moment. For context, there was a 2.5-hour marketing meeting in January focused on 2026 goals that hasn’t even been approved.... we are halfway into April now. You spend the majority of your time building decks. Sometimes up to 10 at once, only for them to disappear into a black hole with no follow-up, no decisions, and no acknowledgment. There’s also a very strange internal culture where people genuinely don’t seem to like or respect each other, which makes collaboration difficult and the overall environment uncomfortable.

2.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Work is simple and depending on manager's you'll be fine. -co-workers are cool.

Cons

-Guests are very messy, use up a lot of towels and amenities. -managers can sometimes just sit around do nothing. Sometimes they treat and talk to workers (Especially Maintenance) like kids. -Guests and members are rude or tend to ignore Maintenance. -A lot of Pressure and Stress from Management. -Easily blamed for stuff. -A lot of work and projects that you might not have time to finish unless you rush. -managers lack foresight. -Pressure and a bunch of work but pay is minimum wage. Wouldn't recommend it unless you're here for a few months to a year at least. -Sometimes co-workers or managers are hit or miss. Management is distant at times until they need you or criticize you.

Viewing 25 - 27 of 3,571 Reviews

Glassdoor has 3,701 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.