Equity Residential reviews

4.2

79% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

74% positive business outlook

Equity Residential has an employee rating of 4.2 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Company outtings is the only thing worthy of mention.

Cons

Little or no chance for promotion if your not part of the "inner circle". Tramples all over employees to achieve bottom line. Upper management disrespect others without little or no consequence. Adding on more responsibility with no compensation at all.

1.0
Apr 25, 2023

Wait for something better

Recommend
CEO approval
Business Outlook

Pros

- Bonus makes up for the lack of tips you receive from residents. You dont get great tips because they jack up the rents up so high on your residents in your building.

Cons

- overworked - understaffed - high turnover of building staff and managers - consistently giving you more and more work on a monthly basis - crazy amount of apartment turnovers due to management raising rents at crazy percentages.

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Equity Residential Response
3y
Thank you for taking the time to share your perspectives; we're sorry to hear that you feel this way. What you're describing is the exact opposite of what we strive for, and we invite you to reach out to your local Human Resources team to further discuss the specific experiences that you’ve outlined, as we take allegations like these very seriously and would like the opportunity to further discuss and investigate the feedback you provided.
2.0
Oct 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Promotes diversity (although if you look at the top of the chain, it's all older white people). Might just be a marketing strategy to make them seem inclusive. Many of the properties are very nice. Events which acknowledge employees achievements. Training modules are good with ongoing training throughout your tenure.

Cons

Management plays favorites. Promotions happen based on if your friends rather than work ethic/accomplishments/experience. They encourage you to get involved with all the extra curricular activities (volunteering, councils, etc). Some people have families and don't have time for all of that. A promotion should be based on the ability to do the job at hand, not if you have volunteered or signed up for something. Reminds me of highschool. Although they promote diversity, racism is rampit within the company from all sides. I have seen many good employees leave as they were accused of unfounded racism, then, to no surprised, replaced by someone who fit into the office better. HR will always be on the side of the accuser, never the accused and many play off of this. Equity has a motto to "question authority". Don't do it. Your manager will write you up. Once you start questioning anything, upper management starts whispering about you and soon you will find yourself without a job. Unqualified employees are hired. Equity really needs to do a better job with vetting new employees. Causes a lot of issues. New/unqualified employees are often kept over a more seasoned, experience employee who has been there for years. If you're a manager and have trouble handling a situation and ask for help, there won't be any. Then if you make a mistake, you will be the one leaving. Raises are not giving. If anything, the max you will receive annually will be 3%. This equals 30-60 cents a year. It's insulting. I addition, new hires will be hired in at a much higher rate than you. Equity does not believe in fair pay. Comission- the commission structure is awful. Many other companies will offer higher commission. For renewals, they recently took them off site to a centralized renewals team. This caused many employees to lose income. They have no concern for this and no plan in place to compensate for lost income. Management is very quick to point out any mistake you've made, small or big, and almost never acknowledges hard work. Equity truly does not care about residents. I realize it is a business, however, often times many residents will come together with requests, opinions, advice, etc. Much of which is very valid. However management just brushes it off. The way they see it, the residents can move out and we will re-rent the apartment. I've even seen it where a leasing consultant will go out of their way to assist a resident, just to be scolded by management. Lastly, no matter how well you perform your job, how dedicated you have been, and how much revenue you have brought the company, in the end you are just being a 'seat filler'. They will do nothing to try and keep you if you decide to leave. HR and upper management are intertwined. What one wants the other wants. Always remember, HR is not the friend of the employee. They are paid by the company and out in place to protect the company. I saw many things happen where HR did not take something seriously or just brushed it under the rug.

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Equity Residential Response
3y
Thank you for voicing your perspectives. Please know that at Equity Residential we are committed to creating an ethical and inclusive workplace. We do not tolerate discrimination or racism of any kind. We take allegations like what you’ve described very seriously, as such behavior is unacceptable. Equity Residential is committed to supporting our employees. If any of our employees experience or witness inappropriate behavior, we encourage them to report it to their manager, or if they would prefer an anonymous platform, we also offer the Call to Action Hotline (by phone 800-231-5699 or online CallToActionHotline.com) as a resource. Our Human Resources department represents a variety of teams: Organization Talent & Development, Employee Relations, Talent Acquisitions, Compensation and Benefits are just a few. A recurring theme for each of the HR sub-departments is focusing on our people. We encourage you to reach out to us directly to have a conversation about how you’re feeling, and want to thank you in advance for allowing us an opportunity to further discuss any questions you may have regarding general concerns, compensation and commissions, or perhaps even brainstorm ideas on how to utilize your Community Service Day (if you elect to do so, of course). Thank you again for sharing your feedback.
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