Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 115 reviews)); "Great people to work with" ((in 64 reviews)); "Pay is on the low level of acceptable but benefits and company discounts were pretty good" ((in 62 reviews)); "Great Training and that's it" ((in 46 reviews)); "Great employees who have been around for years." ((in 32 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Monetary Compensation At/Below Average, Conservative Upper Management, Restrictive on Remote Working Arrangements" ((in 41 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 41 reviews)); "no work life balance as you have to work almost every weekend" ((in 38 reviews)); "Regional managers on the east coast." ((in 29 reviews)); "Property management can be busy and stressful" ((in 18 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Senior management

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Feb 22, 2019

I wish the experience was better.

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

• I met some great people. • I learned a lot about property management.

Cons

• No work life balance - always working full weekends. • Benefits, specifically the health insurance is terrible and very expensive. • Commission structure doesn’t make sense and is too low. When I asked for clarification about the commission structure, both of my managers were unable to answer my questions. • The training process is absolutely terrible and even when that is shared with the VP and other management, it is ignored and unchanged. • Turn over is insane - great employees are not valued or appreciated until they give their 2 weeks notice. • Although Equity Residential promotes career growth, there is no clear career path for Leasing Consultants and there is no focus on your development. False promises. • Inappropriate and unprofessional management. • Equity Residential claims that they want their employees to speak up and question authority but when employees do, their thoughts and opinions are ignored and employees end up regretting saying anything in the first place.

Equity Residential Response

7y

Thank you for taking the time to share your feedback. We are disappointed to hear that your experience with us has not been positive, as the environment and leadership you have described is not in line with our expectations and vision for our culture. While we may not always be able to deliver the answers or solutions our employees are hoping for when they make suggestions or challenge decisions, our senior leaders truly value the feedback and always encourage employees to be heard and to question authority -- and we expect our leaders to always communicate the "why" behind the answer. We are very sorry to hear that this has not been your experience, and we would welcome the chance to speak with you about your concerns in an attempt to provide clarity and resolution. Please know that the members of your local HR and OTD teams are here to address the very concerns you mentioned, and we encourage you to reach out so that we can learn more. Thank you.

5.0

Feb 9, 2019

Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, you must work hard, but you’re rewarded well.

Cons

You must work hard, sometimes it feels like you don’t have time to “enjoy the ride“.

Equity Residential Response

7y

Hello, and thank you so much for taking the time to share your experience with a review. We are so appreciative of the hard work and dedication that goes into your role as a Service Manager, leading your team as well as improving the lives of your residents, and we are so glad to know that you feel heard and supported as an employee. We would love for you to have more time to enjoy the ride and celebrate successes, and hope that you and your teams will be excited about some new initiatives we are working on to accomplish that goal. In the meantime, please keep speaking up if you have feedback, and thank you for all that you do!

4.0

Feb 2, 2019

Leasing consultant

Senior leasing consultant

Recommend

CEO approval

Business Outlook

Pros

I truly admire the culture of equity. They offer competitive pay and benefits are great!

Cons

- CM’s do whatever they want. My current CM takes a 4 hour lunch every single day without fail (12-4) and when he returns, he locks himself in his office for the remainder of the day and works on his college class work. Doesn’t answer phones, doesn’t speak to resident or return their requested call backs. Doesn’t make himself present and our resident always make it a point to comment how the CM is never around or locked behind closed doors. - staffing. You will always hear “we run lean”. I get the reason behind it but in exchange, you will feel ran to the ground by the end of each day. Expectations are extremely high.

Equity Residential Response

7y

Thank you for taking the time to share your feedback. While we are glad to hear that you admire our culture, we are sorry to hear about your concerns. The environment you described is not consistent with our expectations of our leaders, and we would like the opportunity to discuss your concerns in more detail in an attempt to find a resolution. We encourage you to contact your local HR Director at 424-732-4230. Thank you.

Viewing 622 - 624 of 1,121 Reviews

Jobs at Equity Residential

Maintenance Technician - Moda

Community Manager - Manhattan, NY (Longacre)

Maintenance Manager - Virginia Square

Multisite Maintenance Technician - Old Town Lofts

Senior Service Technician - Oaks