Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
avatar

Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jan 30, 2017

Pretty good company

Recommend
CEO approval
Business Outlook

Pros

The properties were getting ready to sell and it was very unsettling. However, it appeared that the new owners would keep most staff at most properties. Enjoyed all the residents.

Cons

Not very good pay and very little room for advancement.

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Equity Residential Response
9y
Hello, and thank you for taking the time to share your past experience. As you noted, we sold out of the Ohio market about 10 years ago, and we recognize that a property or portfolio sale is a very unsettling and uncertain time for all employees affected. We have made significant strides in recent years in increasing earning potential through ongoing evaluation and steady increases of our salary ranges, revision of bonus targets/commission amounts for all positions, and increased employee rent discounts. We also have rolled out new career advancement programs and are proud to say that we promoted over 250 employees last year, both at the field and corporate level - including some restructuring of your former department that resulted in 3 promotions on the Recruiting team! Thank you for your past service to Equity Residential, and we wish you well in all future endeavors.
3.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

The company provided a lot of training such as customer service, fair housing, and many other types of training revelant to the industry.

Cons

The Management was sub-par. Also, the pay was not competitive within the industry and the company did not offer commission on apartment leasing sales.

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Equity Residential Response
9y
Thank you for taking the time to share your past experience with Equity. We would like to note that Equity Residential has not owned properties in Ohio for 10 years, and also that your statement about not offering leasing commissions is inaccurate. While individual commission amounts have varied by market, tier, and lease term (and our overall commission structure has changed over the years in response to market dynamics), all Leasing Consultants, including Floating Leasing Consultants, are eligible for new and renewal lease commissions.
5.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Equity is a great company to work for. They offer good training and they like to promote within. They offer great training for the office and service staff members.

Cons

Recognize and congratulate folks for a job well done frequently. I have nothing else negative to say about Equity. Great company!

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Equity Residential Response
9y
Many, many thanks for your 10 years of service, and for your fabulous review! We’re delighted that you love working at Equity Residential, and that you cited so many of the things we pride ourselves on as a company. As a General Service Director, you have a very challenging job; the fact that you love it so much tells us that you have undoubtedly taken advantage of those training resources you mentioned, aligned yourself with great mentors, seen your own career grow, and paid it forward by developing and promoting others. You make a great point about the importance of recognition. We love to acknowledge and celebrate successes by posting quarterly award winners on Ernie, announcing achievements at regional meetings, and capping off the year with a big awards ceremony - but we are always open to suggestions on how to make day-to-day recognition more prominent. You will be pleased to know that we created a committee with this very mission within our corporate communications department this year. If this is a topic you are passionate about, please reach out to a member of the Employee Communications team or to your local Equity Values Council representative(s) with any suggestions. Thank you again for all of your hard work!
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.