Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
avatar

Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Aug 31, 2016

Leasing Consultant - 2013

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay + Commission Benefits Training

Cons

Play the game to get ahead

5.0
Aug 30, 2016

More Pro's than Con's

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great, great, GREAT people to work with, from Chicago HQ's to property level - Promotes from within - Ample days off between vacation/ personal/ holiday - Structured environment with a clear direction - Corporate listens to employees - Great support system with a ONE team attitude

Cons

- Property level environment can be very stressful. Go into it knowing that the customer service environment can be overwhelming at times due to the high demands of the residents. - You must make sure to manage your own work/ life balance. If you do not, you will get burned out.

avatar
Equity Residential Response
9y
Wow - thanks so much for your review! It sounds like you had an awesome 8 years with us; we thank you for your dedication and hard work. We couldn’t agree more about the great people here - as well as the rest of your comments about the support system, excellent benefits, and the opportunities to be promoted from within. As for your list of cons - you said it perfectly, this industry is not for everyone. Managing your own expectations on the way in is critical, as is aligning yourself with a mentor and a support network, and knowing when to call it a day and disconnect. As an employer, we encourage work/life balance, but as you said, that ownership falls on the individual as well. Thanks again for your 5 stars as well as your 8 years - we wish you all the best.
3.0
Aug 30, 2016

Great Culture...Poor Senior Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

EQR hires great people who fit the "10 way" culture. People are fun to work with and EQR encourages team work. EQR is great at hiring people who love what they do and want to make a difference to the residents. If you have a great manager - your life will be much easier and you will enjoy working there. Great apt discount.

Cons

Large disconnect between HQ in Chicago and regional offices. Seems HQ (2N) does not truly understand how the changes they consistently implement can reflect so much pressure on lower level employees. Like most large companies, money is giving to senior level employees while the leasing/service teams make little next to nothing even though they bring in the revenue. Pressure to promote too fast therefore unqualified managers in roles. Internal promotion system is not fair to all employees.

avatar
Equity Residential Response
9y
Thank you for your feedback. We’re glad that you connected with your coworkers and your direct manager, and that you felt and identified with our “10 Ways” culture. However, we are sorry to hear your thoughts on senior leadership and the larger corporate culture. We carefully review compensation packages every year to ensure that our ranges are competitive within the industry. We also opened up our transfer and promotion policy a couple of years ago, removing any barriers such as minimum time in position and opting to make promotion decisions solely based on performance and potential. We developed our Accelerate program this year to better prepare individuals for management positions. We hope that you took advantage of the opportunity to do an exit interview; if not, please feel free to contact Human Resources at 202-971-7088.
Viewing 826 - 828 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.