Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Great people to work with" ((in 60 reviews)); "Great Training and that's it" ((in 41 reviews)); "Great employees who have been around for years." ((in 34 reviews)); "Great team to work with that supports each other and understands the value of all employees." ((in 23 reviews)); "Growth opportunities locally and nationally!" ((in 22 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Constantly defending performance to upper management." ((in 42 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 40 reviews)); "no work life balance as you have to work almost every weekend" ((in 37 reviews)); "Regional managers on the east coast." ((in 31 reviews)); "Salary is average for the industry 14" ((in 11 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Sep 18, 2016

Leasing Consultant

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Field team members are great- I've met some great people. Lots of training and classes. Health insurance is decent and can be pretty low cost but only if you participate in their wellness program.

Cons

Upper management is distant and only recognizes poor performance. As an onsite team member, you rarely hear from upper management until something goes wrong. Pay is insanely low. Commission structure makes it difficult to make any real money. Company says that they promote from within but plays favorites and will often already know who they are promoting without interviewing other candidates within the company. Impossible to get time off as a leasing consultant because the property always needs to be staffed and management is unwilling to cover or find help. Hours are long and leasing team is always expected to be in office even when other team members are leaving early.

Equity Residential Response

9y

Although we regret that your experience has not been more positive, we appreciate you taking the time to share your thoughts and concerns. As you may have heard, we are piloting a new commission structure in select markets — news on the results of the pilot and any potential changes to the company structure will be communicated by the end of the year. We also made several changes this year in an effort to continually invest in our employees’ careers, including bringing back the Assistant Community Manager position and rolling out Accelerate for Sales, a competitive and inclusive management training curriculum for high-potential Leasing Consultants. If you are unfamiliar with any of these initiatives, or if you have concerns about your own work/life balance and career growth that you don’t feel you can share with your manager, we urge you to contact a member of your local Human Resources team.

3.0

Sep 6, 2016

Resident Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Respectful of low income housing and fair housing standards.

Cons

Poor communication between departments as well as corporate and regional offices.

Equity Residential Response

9y

Thank you for taking the time to share your thoughts. Communication between departments and between corporate and the field is something we are working on to improve. The nationwide addition of weekly team meetings - which often include video messages from your local VP or senior leaders from Chicago - is one of the most significant ways we have sought to achieve this goal. The revamp of the company intranet has also provided an open forum for communication across the entire organization.

5.0

Sep 2, 2016

Good culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture and care for employees

Cons

Time demands of job - relates to leasing

Equity Residential Response

9y

Thanks so much for your review! We’re happy to hear that you enjoyed our fabulous culture during your time with us, and we wish you the best.

Viewing 823 - 825 of 1,121 Reviews

Jobs at Equity Residential

Residential Representative - Remote

Office Team Interview Day

Accounts Payable Assistant, Payments Processing

Augusta, GA

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Accounts Payable Assistant, Payments Processing

Augusta, GA

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Union Concierge -Manhattan, NY (600 Washington)