Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 12, 2016

Mass Exodus

Recommend
CEO approval
Business Outlook

Pros

There is considerable working knowledge within the company about landscaping and how maintenance issues are solved.

Cons

The upper management can't jump ship fast enough! There is a heavy exit from the Seattle market, which has always been steady with the hourly staff, and now even salaried staff can't appreciate this company's style. The focus was churning the leasing employees but the odd path to success is not appreciated by everyone. The career kiss of death is to follow their commandment "challenge authority". If you do this, you'll be marked for your Equity career. Egos are fragile and are driving this train 90% of the time. There is a diversity council to steer attention away from the lack of diversity, which is just lip service. The bias against several groups is shocking. Information leaks are famous in this portfolio. The employees actually don't follow any privacy policies because they haven't seen management do this. The average new employee is just out of high school and hasn't experienced real corporate standards anywhere.

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Equity Residential Response
10y
As a company that has worked hard to develop a culture that recognizes the hard work and value each employee brings forth, we are sorry to hear that you feel this way. We encourage you to contact Human Resources at 206-508-0460 to have a confidential conversation about your concerns. The company you describe is not the Equity we know.
3.0
Feb 3, 2016

Too bad they left CO

Recommend
CEO approval
Business Outlook

Pros

Loved the learning tools provided by Equity throughout the whole first year of employment. Great pay rates! Good Benefits, nice apartments that make it easy to sell. Loved my time with EQR!

Cons

In the end, EQR pulling out of the Denver market, selling us away to another corporation was just sad.

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Equity Residential Response
10y
We’re happy to hear that you enjoyed your time with Equity. With the recent sale of all of our Colorado properties, it has been an emotional experience having to say goodbye to our fellow Equity team members. We don’t want you to feel as if you were “sold away”. Please know that great care was taken to ensure that our employees were taken care of by the new management company. We appreciate your feedback and wish you well as you embark on this new chapter in your career.
5.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Compensation, benefits, technology, great people, and the willingness to spend capital dollars on maintaining our communities. Also, the focus on renewals is appreciated as we are able to make the right decisions on-site based on the factual numbers. This involves an approval process, but as long as you understand the reasoning and have a good business case, it will always be approved.

Cons

Much like any other large company, there is a lengthy approval process for any customer service gesture. This is expected, but it would be nice if we in management had a higher cap on our approval limits.

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Equity Residential Response
10y
We really appreciate your candid feedback and have shared your recommendations with senior leadership. ​Equity Residential wouldn't be the great company that it is without dedicated employees like you who work so hard to provide a great customer experience for our residents. Thank you for everything you do, for questioning authority and for sharing the knowledge.
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.