Does Equity Trust Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Trust Company employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Equity Trust Company. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Equity Trust Company?

79% of Equity Trust Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Trust Company 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Equity Trust Company?

Operations Associate (19) , Client Service Representative (17) , Investment Processor (9) , Operations (8) , Sales (8) , Customer Service Representative (6) , Relationship Manager (6) , Supervisor (6) , Account Executive (4) , Anonymous (4) , Compliance (3) , Intern (3) , Operations Associate III (3) , Account Executive II (2) , Analyst (2)

What are the pros of working at Equity Trust Company according to real employee reviews?

"Benefits are good and generous." ((in 26 reviews)); "Great people to work with" ((in 19 reviews)); "The new building contructed in Westlake has brought the company and the overall working atmosphere at ETC to a new level." ((in 15 reviews)); "My experience at Equity Trust has been very positive and the culture is great." ((in 14 reviews)); "The coworkers were friendly and easy to get along with." ((in 10 reviews))

What are the cons of working at Equity Trust Company according to real employee reviews?

"Management really is terrible." ((in 20 reviews)); "The pay is abysmal, don’t even count on getting a decent raise come yearly reviews." ((in 13 reviews)); "Upper management helped me connect to another department, and I was given opportunity to work on an independent project aligned with my strengths." ((in 7 reviews)); "No communication, management doesn't respect employees at all." ((in 6 reviews)); "Watched the direct manager who was nice for 5 days then he was verbally abused a employee who sat next to me right in front of everyone he told the employment agency that he loved my work and after working there for 2 1/2 weeks, he said I don’t want her here anymore." ((in 6 reviews))

What are employees saying about Equity Trust Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Trust Company layoffs and their outlook for job security at Equity Trust Company in 2026.

What are the top reviewed Equity Trust Company locations?

Westlake , Cleveland , Berea , Fort Myers , Sioux Falls , Elyria , Chicago , Old Town , Matthews , Waco , Avon , Avon Lake , Ohio City , Denver , Sheffield Lake

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Equity Trust Company

Equity Trust Company reviews

4.1

79% would recommend to a friend

(300 total reviews)

George Sullivan

87% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

Equity Trust Company has an employee rating of 4.1 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Equity Trust Company employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

300 reviews

5.0

Mar 25, 2014

A company on the rise

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Besides the brand new building complete with a gym, cafeteria and massage therapist; we also have just great people to work with on a daily basis that will support the work you are doing. There are also a lot of opportunities to advance. The training prepares you for most of what you would see every day and it is constantly being refined to catch the things that come up. Its like working with family here.

Cons

We have some issues getting information from one department to another quickly. It can be hard on the clients at times because they perceive things get lost, when it is simply in process.

1.0

Oct 29, 2022

Don’t listen to the good reviews

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Plenty of additional benefits in their package

Cons

HR is awful, Management is awful with the exception of two supervisors and the team leads, pay is awful/low

Equity Trust Company Response

We appreciate you taking the time to provide your feedback and are sorry that your experience at Equity Trust Company (ETC) did not meet your expectations. ETC values all our associates and wants to ensure that value is being shown, communicated, and realized. You may reach out anytime to HR@trustetc.com, or if you are more comfortable, please give feedback directly to your respective supervisor, if you have any additional information that you think would help us improve in the future.

2.0

Apr 12, 2016

Letting Talented Employees Walk

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Has nice benefits, and on-site gym/yoga studio/massage center

Cons

Compared to the industry, the company is vastly underpaid. Also when it comes to promotions, it is more about a popularity contest than it is about actual qualifications.

Viewing 22 - 24 of 300 Reviews

Jobs at Equity Trust Company

Client Onboarding Specialist

Client Service Operations Specialist - Investment Liaison

New Client Account Specialist - Onboarding

Fort Myers, FL

View job

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Ratings by category

Ratings by demographic groups

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A company on the rise

Don’t listen to the good reviews

Letting Talented Employees Walk

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