Esri reviews

3.7

68% would recommend to a friend

(1,513 total reviews)
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Jack Dangermond

79% approve of CEO

66% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The bonus is not bad, at first. Then it drops every year.

Cons

You need to wait really long for the bonus. Messy environment. You'll get ask to do everything even if it's not your expertise.

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Esri Response
11y
Thank you for taking time to leave feedback. We encourage you to leave your comments on Esri Singapore's Glassdoor page so their team is aware of your thoughts.
4.0
Aug 12, 2011
Recommend
CEO approval
Business Outlook

Pros

The Esri community is very close and most employees are open to helping you in your job. Access to current software and training for employees is excellent. Atmosphere is relaxed and very conducive to learning. If you are a technical GIS person it is a dream to work here.The relationship with customers is very special in this company. Esri cares about it's customers and is not just out for the money. The vision of our CEO is very refreshing, job security is excellent and Esri is a very stable company. Benefits are about average not too bad and not too good either. Overall Esri is a great place to work but just like every company there are some downsides.

Cons

Definitely do not work here if you are looking to make money. Raises are low and the review process is very tedious. Good performance in your job does not necessarily translate into more money. Management can be hit or miss. At the top it is typically good, but middle management can sometimes be very unreliable and out of touch. There is also sometimes a palpable tension that develops between technical and non technical folks. Especially on the sales side. Career mobility is an issue as well. To change departments within Esri, even if you are very qualified and have manager approval, can be harder than an act of congress to get done. Promotions are rare, Esri will say they are a "flat" organization, but in reality they are just like any other company with a hierarchy of employees. Esri can also be very "cheap". This is good in that they are conservative but sometimes it comes across as being indifferent to the employees. Employees are regularly asked to share hotel rooms on business trips with other employees and expenses are overly scrutinized.

3.0
Jun 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Esri has a cult like following with it's users. They are a pleasure to work with. The message that is given to users is an easy one to speak and the users are loyal. There are a lot of really good people who work for the company.

Cons

The people in the regions are the first line to users, and the regional structure is what keeps Esri afloat. Redlands is out of touch with the users. They have put too many policies in place that they don't understand how it impacts the field people. We never see Jack. You can go 10 plus years without the owner coming around. Make a big sale and you don't get a thank you from the national sales manager, let alone Jack. HR has tried to make Esri into a big company, but they just get in the way. The nickle and dime those of us who are on the road all the time. If you go to a conference and lunch is served, you don't get your lunch per diem, even if you worked through lunch. Coffee and donuts at your hotel? No breakfast per diem. And don't even think about traveling to Redlands and expect to have your own hotel room-- you will have a roomate or pay for your hotel room yourself.

Viewing 1273 - 1275 of 1,513 Reviews

Glassdoor has 1,772 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.