Esri reviews

3.7

67% would recommend to a friend

(1,511 total reviews)
avatar

Jack Dangermond

79% approve of CEO

65% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Beautiful campus, stellar benefits, job security (if you want to stay).

Cons

Management at Esri has no problem being negative towards employees. You will rarely see accolades being handed out. They (managenent) are quick to point out negatives with very little encouragement and accolades for a job well done. Management from the very top down has the mind set of how much you can do for Esri, never what can Esri do to make our company a more employee friendly company. In the 10 years I worked for Esri I saw very little employee advancements. Hope you like whatever you were hired in to do because that is what you will be stuck in until you get tired of it and quit. I have been working for 35 years. I have never worked for a company (except for Esri) that has not advanced me to higher levels in the company. When I approached my manager in one of my reviews, what could I do to advance in the company she told me there was no advancement in the company for an admin assistant. My mindset became why work my butt off if there is no room for advancement. I saw employees obtain their MBA's and management continued to hold them back and not advance them. 90% of the time Esri will hire from the outside before they will advance a current employee. Employees are not groomed for advancement. Esri is not pro families. They host no functions that would include employees and thier families. They don't do any functions through the year for the employees. These are the things that help employee moral. The companies mindset is the employee should be exceedingly overjoyed just for working at Esri that the company doesn't need to do a darn thing to show appreciation to thier employee's. Top management just doesn't get that part. Communication does not happen at Esri. Things I needed to do my job, was like pulling teeth to get information. Esri is so "team" oriented yet communion is not there. So, to summarize, if you are thinking of going to work for Esri and you manage to get through thier growling interview process, go in with the mindset that Esri will only be your springboard to go out and find your dream job with a company that shows they truly care about thier employee's.

1.0
Mar 12, 2013

A sad and failing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GIS really does make a difference...

Cons

Esri has corrupted into a cynical monopolistic cult. Jack runs the company using 'management by chaos'... setting Director against Director, Employee against Employee. Politics is everything, telling the truth is ruthlessly punished. The notion of a flat management structure is laughable... it's the most bloated heirarchy I've ever encountered.

1.0
Mar 16, 2013

Absolute Power Corrupts Absolutely

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

"Moderately better than unemployment" - was the title of another fine review on this website and it applies here. The company has running water most of the time. They also have AC and heating on special occasions - AC to celebrate the first day of winter and heating for the first day of summer. Plenty of opportunities to spend what little money you make on grossly over-priced food in the cafe. You can play with the feral cats on your way to and from your car.

Cons

This is not a business anymore. It is an academic "Think Tank" full of arrogant, self-centered managers who consider themselves the guardians of the planet. Sure, they are making money (that you as a common worker bee will never see) because they continue to upsell useless add-ons and services to their huge clients - who by the way are required to use only ESRI software and services because of the very restrictive contracts they were foolish enough to sign. But wait, it gets worse! The management level (particularly in the Marketing division) and the Corporate Administrative Services department warrant special attention. They're useless - gone (I wish)! I struggle to find words that adequately reflect how bad it is to come into contact with either of these two groups. Imagine touching the world's hottest stove. Now, imagine two of these stoves - one on each side and you are caught in the middle. Now, imagine these stoves converging to squeeze the life out of you. Got the picture? Then welcome to ESRI - abandon all hope. Seriously, if you are considering a job at this company - please reconsider. There is no structure here. If they give you a job spec - it is just a formality. You will have to do whatever they tell you - even if you aren't trained to do it. And you better do it well - or else you get an unwanted tour of the Corporate Administrative Services gulag. The ever-present deception starts at the interview. You will hear promises of good pay, flexible schedule, work-life balance, collaboration with colleagues, friendly work environment, etc, etc. ESRI is none of these things. There is an annual review process which is nothing more than a caning session for your morale. Don't believe me? Ask any worker bee whose gone through it more than once. And while your morale evaporates over the years, so will your savings account. It actually will cost you money to work at ESRI. The range of annual merit increases (the rest of humanity calls these raises) that you will be subject to is 0% to 5%. This is the party line, but actually it's more like 0% to 3%. So, if by some miracle you don't do anything all year (and well into the following year) to offend your department manager or direct supervisor (which is, by the way, impossible) you'll probably get a 3%. Since this is lower than the current Cost of Living Index, you actually just lost money working all year. Congrats!! I know several ESRI employees that have had to take second jobs to make ends meet. Remember: if what you hear about this company sounds too good to be true - that's a big red flag you need to take notice of.

Viewing 19 - 21 of 1,511 Reviews

Glassdoor has 1,770 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.