Estes Express Lines reviews

Upper management shows no respect, unless you can joke with them and boost their ego. Treated like dogs. Serious lack of communication. Hours always changing. Terrible training process. Information discovered when it is too late. All penalty and no reward (you can do everything right and be rewarded nothing. First time mistake and you hear about it constantly.) Unorganized. Poor equipment not up to par. Mass amount of freight damages. Poor maintenance. Constant gossip. Brutal cold winters and scorching hot summers. Favoritism. Performance doesn't matter as seniority rules all. All that matters is "production" and "bills per hour". Technology is so far behind.

Technically, Estes is about 15 years behind other freight companies of other companies their size. The billing errors were horrendous. Many of the billing errors were not corrected, because most clerks said it wasn't their job. The Baltimore Terminal is an extremely negative environment to work in. The office supervision was poor, to say the least. No supervisor skills, whatsoever. More than once, I sat and listened to her as she chatted with her friends from other Estes Terminals, on the phone about how horrible other clerks were. She is supposed to be a supervisor, which means a coach, mentor. She needs to be replaced.