Pros
Plenty of work to do and I am never bored. Management's open door policy is great and effective.
Cons
Many, many improvements needed starting with their complete lack of technology updates! The use of paper to track and follow shipments is so inefficient and ineffective. Very few employees with over 1 year of service (less than 10% of employees have been here for longer than 1 year) at the Denver terminal which makes it difficult at best to run the dock effectively. We are hemorrhaging staff because Estes isn't paying salaries on par with the cost of living in Colorado and is way below most other similar positions in the area and is WELL below the average cost of living in this area. Work life balance is also missing here largely due to the fact we are constantly working understaffed (see inadequate pay for area) which means the employees who are here easily work 55-70 hours a week and we burn them out and drive them away to other companies. For instance- this weekend is the 4th of July weekend and it is a 3 day weekend everyone has been looking forward to. Last night, after 7pm, I found out we will be working on Sunday for about 6-8 hours. Doesn't seem like much of a problem except for the fact it is right in the middle of our 3 days off so the whole long weekend is ruined. They waited until the Monday evening prior to the long weekend to let staff know. I have had at least 4 team members approach me already- 1 just isn't going to show up and take his chances on getting fired, 2 have to cancel reservations for the holiday weekend and lost their deposits on their vacations, the last guy is now looking for a new job and will be resigning. This is the 4th Sunday we have had to work in 6 weeks, sometimes we don't even know we are working Sunday until late Friday evening. The greatest part of all of this is management is salary. I work these Sunday shifts for free. The Aurora/ Denver terminal is faltering and rapidly deteriorating. Estes Corporate needs to LISTEN & IMPLEMENT changes rapidly to turn this operation around. If they don't, quality staff will keep jumping ship and we will not ever be able to keep this terminal from capsizing. Wake up and fix this huge problems or Estes will never be able to attract and keep qualified people at this terminal!