Etsy reviews

4.0

75% would recommend to a friend

(552 total reviews)
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Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
2.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Great compensation with generous RSUs. unlimited sick day and allow to work remote.

Cons

Hire fast and fire fast culture. Low work life balance. Good works are not recognized by managers. Managers treat employees disrespectful.

2.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

-Great culture and wonderful people -Transparency and communication from the executives -Parties This is a good company to get your foot in the door at a tech startup in member operations so that you can move on in a year or so. You'll learn valuable skills that smaller tech companies direly need. I need to take care to call out to the incredible people at this company, too. What you don't get in career development, you get in friends. Etsy's hiring process is heavily focused on culture fit, and they do a really great job. I can truly say that I love many of my coworkers.

Cons

-The member operations teams are designed for fast turnover and little career development. -The starting salary was $10,000 less than comparative customer support and trust and safety teams. -There is little availability from management to support the career development of the agents. The customer support teams are over 100 people so career development into product, policy, or project management is no longer possible-- as those roles have already been filled. Overall, it's a fine place to learn about tech support and operations, but not the best place to learn about operations management, project management, data analysis, or policy writing. There's also a lot of sexual harassment from men in the company, and a lot of pressure from women in the company to bend in to it. Nothing over the top ever happened, but I can absolutely say with confidence that I felt like a "woman" every day there, and it was made very clear to me that the vibe of the company is to date everyone like it was a college campus. I didn't realize how much that pressure was affecting me until I went to a tech company with a "less cool, more work" vibe, and it's just a better fit for me. To each her own.

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Etsy Response
9y
Dear Anonymous, Thanks for the honest feedback. We are committed to making Etsy a great place to work for all our employees, and learning from current and former employees has and always will be a priority for us. As for your comment about perceived harassment, we take our policy prohibiting harassment very seriously. We encourage anyone in the Etsy organization who believes that they have experienced or witnessed any form of workplace harassment to report it directly to HR so we can address it directly, promptly, and thoroughly. Our Policy Against Harassment is a crucial part of our Employee Handbook, and we stand by our Etsy values including that we are a mindful, transparent and humane business. Brian Christman SVP, People & Workplace
5.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

People are interesting, helpful and kind. I've worked at incredibly toxic, mean-spirited places before and working at Etsy is the exact opposite in the best way possible. Amazingly, people are hard-working, creative, fun and nice all at the same time. Depending on your department, the workload can get stressful, but it's so worth it.

Cons

Because everyone is so incredibly nice, they may be less inclined to tell you like it is, unless you ask for direct feedback (again, depending on your department). Aside from that it's tough to find a lot of cons.

Viewing 37 - 39 of 552 Reviews

Glassdoor has 739 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.