-The member operations teams are designed for fast turnover and little career development.
-The starting salary was $10,000 less than comparative customer support and trust and safety teams.
-There is little availability from management to support the career development of the agents. The customer support teams are over 100 people so career development into product, policy, or project management is no longer possible-- as those roles have already been filled. Overall, it's a fine place to learn about tech support and operations, but not the best place to learn about operations management, project management, data analysis, or policy writing.
There's also a lot of sexual harassment from men in the company, and a lot of pressure from women in the company to bend in to it. Nothing over the top ever happened, but I can absolutely say with confidence that I felt like a "woman" every day there, and it was made very clear to me that the vibe of the company is to date everyone like it was a college campus. I didn't realize how much that pressure was affecting me until I went to a tech company with a "less cool, more work" vibe, and it's just a better fit for me. To each her own.