Etsy reviews

4.0

75% would recommend to a friend

(552 total reviews)
avatar

Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
5.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

- Company strategy seems much more focused than before the change in leadership - I currently work on more impactful projects than I did before - I work with really smart people every day - I'm always learning new things - My manager(s) have always made space for me to tackle new challenges to grow my skillset - My manager(s) have always been very kind and thoughtful, and take feedback well - Compared to every place I've ever worked, Etsy has been one of the kindest and most thoughtful workplaces that I've been in -- both from the individuals that I work with day to day, as well as the managers that look out for me in the Design org

Cons

- HR and people management in general is a bit messy -- it's not always clear how you can get promoted or get a raise - Product org has lacked senior leadership for a very long time, leading to sub-optimal product management processes and a lack of overall product strategy. Onboarding for product managers seems to be nonexistent, and I see us hiring a lot of very junior PMs who might be very smart, but seem to me somewhat inexperienced. As a result, Product Designers and other partners end up picking up the slack.

5.0
Mar 25, 2018
Recommend
CEO approval
Business Outlook

Pros

I've worked at Etsy for over 5 years and 2 things that are still 100% true is that Etsy is a company where you can bring your full self to work and everybody who works there goes out of their way to be helpful. We have always strived to be a welcoming place full of diverse people and ideas. The thing I appreciate about the new executive leadership is that that is still true and we're getting better at being more transparent and realistic about the business environment in which we operate, and our competition. Inclusion and collaboration has NOT been sacrificed for increased focus on working on the things that matter and align with a more focused strategy.

Cons

Planning, coordination, and prioritization continue to be areas that are undefined by Etsy's established culture and practices. This often can feel like chaos. As mentioned in the Pros section, everybody who works there truly cares about the company and their projects and strives to be helpful, but there can still be a lot of friction and overhead when it comes to resolving project conflicts (deadlines, staffing, etc). Another way to look at this is that Etsy has always valued empowering individuals and frontline teams to make decisions, which worked well when it was a 100 person company, but this hasn't scaled up.

2.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Great benefits. New CEO seems like he knows what he's doing.

Cons

Poor communication from director level management. Lots of turnover in all levels of management. Unable to keep good people because of a tendency to favor culture over skill level. Infrastructure and approach is about 10 years behind. Management seemed to have a lack of experience and/or training.

Viewing 442 - 444 of 552 Reviews

Glassdoor has 740 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.