Etsy reviews

4.0

75% would recommend to a friend

(553 total reviews)
avatar

Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

553 reviews
2.0
Nov 20, 2017

Could be a great place to work, but sadly isn't.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started working at Etsy, the company felt like a magical place. Three years ago, having unlimited sick days, decent PTO, free snacks and a couple of lunches a week felt like actual perks, whereas now this is industry standard (not to mention Etsy has cutback on all of these things tremendously following massive layoffs and restructuring). The main pros I can think of is just experience. For anyone who isn't coming from a tech background, you can learn a lot here (as long as you make it your business to learn, and push your way into experiences, which is not always easy).

Cons

I had several experiences at Etsy that I felt were based in sexism and misogyny, a few of which I escalated to HR and upper management. I felt I was dismissed, and was told the issue would "resolve itself." After a few years at Etsy, I could really see that there is a lot of darkness here, at least in certain organizations. Women are not always empowered to speak up about their compensation, career trajectory, or general experiences within the company. I can't speak for the men there, so I don't know how their experience differs. I would caution any young women working here to be really tough on their managers to ensure they are receiving proper compensation. I left Etsy never being compensated for a large portion of the work I had done.

4.0
Nov 17, 2017

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits Generous sick and PTO time Collaboration Work/life balance (at least my manager works really hard to accomodate this) The work is challenging and often fun

Cons

Etsy is still a great place to work compared to a lot of other companies. Some recent negative reviews are exaggerated and dramatic, which is more of a reflection of the company putting too much emphasis on "culture" and not always hiring the best and most experienced workers for the job. There's a lot of entitlement, which continues to shock me, as not all companies are going to give paid health benefits, very generous sick and PTO, and a terrific work/life balance. I hear everyone talk about the "old" Etsy a lot which included poor product planning, subpar engineering, and major lack of communication across the company. We're finally stepping in the right direction, but I don't feel like Josh is the right fit for Etsy. He has the business expertise, which we desperately need, but it's clear he lacks the ability to manage a company that's so protective of their culture . He's alienated a lot of employees and excelerated attrition, which at one time was curtly referred to as "natural". While we've improved GMS and attracted new members to the site, a lot of products are broken and need to be addressed. Engineering time is now impossible to get because of the wave of attrition in engineering. The loss of a lot of people has in itself pros and cons, but since they arrogantly didn't think this many would actually leave, HR has been super slow to backfill the positions leaving the remaining employees with having to pick up the extra work. Josh and the executive team at one point made it seem as if we all werent willing to pitch in and we needed to essentially grow up to act like adults, which also turned a lot of employees off and gave them an extra push to leave. Unfortunately, this alienated a lot of hard working employees who had been picking up the slack, so I'm not surprised "natural" attrition has drastically increased. It should've only been addressed directly to the employees with a bad attitude, not to the entire company.

4.0
Nov 13, 2017

so much change, so much potential

Recommend
CEO approval
Business Outlook

Pros

Values-driven company with dedicated, engaged employees. Business model that benefits entrepreneurs wherein we do well when our sellers do well - win/win! People I work with are generally kind, open and trusting. My ideas are taken seriously by my manager and my team and there is room to grow in my role. The recent layoffs and management changes were challenging, but overall I am very impressed with leadership and their clear communication on the direction we're moving in. I truly love my job.

Cons

Some long-time employees are complacent and entitled. Offices outside of HQ feel neglected.

Viewing 463 - 465 of 553 Reviews

Glassdoor has 741 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.