Etsy reviews

4.0

75% would recommend to a friend

(552 total reviews)
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Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
4.0
Nov 9, 2017

Etsy is on the turn around

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm seeing Etsy's culture change to focus on results, accountability and actionable feedback. We are seeing some of the best business results and delivering features at the fastest pace in the last 2 years. While the old Etsy culture was about being nice and avoiding confrontation, it was slowly killing the business from the inside.

Cons

There are still a lot of people here having trouble adjusting to the culture shift, and thus are leaving the company and writing poor reviews on Glassdoor. Unfortunately, we are losing a good amount of domain knowledge with the attrition. However, I'm optimistic we are keeping our best performers and people are willing to work hard to make the company grow.

5.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

As an engineer, I love Etsy's culture of curiosity. While industry standard best practices are of course important and are the standard for good reasons, it never hurts to explore and experiment with alternative approaches. Having experienced Etsy from an inside perspective for over a year now, I can definitely attest to the increased freedom, benefit and satisfaction from exercising the curiosity culture in my day-to-day work. As a human and just "I want to work so I can live my life" perspective, Etsy's benefits, culture (not necessarily just engineering culture), work-life balance and many other aspects hit the spot for me. Etsy is definitely a people-oriented company and while all the initiatives and projects ultimately reflect that people-oriented mindset, it also reflects nicely in the company culture for employees, too.

Cons

Purely as an engineer, there's just one relatively minor point. Having started as a small startup back in 2005, there are definitely remnants of a bygone era of "wild west coding" at Etsy. New code that gets churned out nowadays is honestly fine, but it's not entirely rare to come across a codebase that has a lot of legacy code in it still. With some of the shakeups in the past half a year (As of November '17), there've also been some re-orgs and while it was overall positive and a great change in my opinion, naturally there are still some kinks to be worked out. That said, I want to keep it clear that the above two points are actively being worked on, at least within the teams I interact with. They're just points to keep in mind given recent events.

5.0
Nov 5, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

Super creative and supportive team doing great things for great sellers. There's something magical about working at a mission-driven company. The new leadership is taking us to new heights.

Cons

Long time employees who got comfortable with doing the minimum are unhappy with the new direction and it's annoying to try to motivate them.

Viewing 469 - 471 of 552 Reviews

Glassdoor has 740 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.