Etsy reviews

4.0

75% would recommend to a friend

(552 total reviews)
avatar

Josh Silverman

63% approve of CEO

58% positive business outlook

Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
3.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The mission of the company/product is great, and it's delightful to see how being a values-driven business does permeate all levels of Etsy culture. From the local snacks in the kitchenettes to the way meetings are carried, Etsy is a company that walks the walk when they talk about being driven by a mission of empowering small local creators. Related to this is a great work/life balance. Etsy's a pretty cushy job.

Cons

On the engineering/product side of things, there's a pervasive fear of change at an institutional level means that anything that would improve the codebase or engineering process is a hard to impossible sell. Major "not invented here" syndrome means that engineers spend a lot of their time dealing with problems that are completely abstracted away in other similar engineering organizations because everyone's building on top of overengineered in-house tooling.

5.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Very friendly people, very laid back. Everyone keeps a close watch on the door and only talented, non-jerk ambitious kind people come on board. There are very few locked doors. If you have the time and ambition to make something better, you can, and you own it, and no one makes unreasonable demands of you.

Cons

The downside to having lots of opportunity and potential is that you might often feel guilty about not doing more. So if that applies to you, be wary. The product decisions are traditionally all made by committee. This often leads to underwhelming products even though everyone is talented, because this culture of being kind leads to few coherent decisions and a lot of input from a lot of people ends up washing out more pointed ideas. Also the size is ridiculous and this is due to reasons inherent to a venture capital sort of company, they just need to have a lot of employees. The more employees the stronger the company seems and the more growth they can realize. This has made the company change from a giant family to more of a "normal" segmented business where no one knows anyone else but, as we are all employed here, we are part of the "size" of the company, and it's hard to complain about.

1.0
Sep 8, 2014

Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch provided two-three days a week, fully stocked kitchen with good food, nice desks and chairs.

Cons

Lack of skilled managers leading departments, department direction is kept a secret or not even thought out. Little to no room for career advancement and/or growth. Pay is very very low, and not commensurate to skills and work performed. Reviews are based completely on feelings, and not about productivity and professional contribution. Management has no loyalty to low-tier workers, and offers no room for upward mobility. Only the very few succeed.

Viewing 13 - 15 of 552 Reviews

Glassdoor has 739 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.