EvenUp reviews

The training period was really smooth for me, and filled me with a lot of hope. They preached a lot about work/life balance and regularly encouraged us to go outside and "touch grass." Once you're out of training, however, this becomes more and more difficult as the work quota ramps up. Once I was fully ramped, I was typically working from 8:00 a.m. until 5:30/6:00 p.m. (and sometimes even until 8:00 or 9:00 p.m.) without taking a full hour for lunch, as well as working for a couple of hours on the weekend. I know that there were people on my squad who sometimes worked at 1:00 or 2:00 a.m. We were constantly reassured that eventually we would get to the point where we weren't having to work on the weekends in order to reach our quota, but I was fully ramped for several months and never made it to that point. Simply put, the amount of work that I was doing for the amount of pay I was receiving was absolutely bonkers. Additionally, at a certain point, it felt very much like a factory job, where the higher-ups didn't really care about the legal operations associates beyond our production. There's little to no creativity to be in had in this job, and quantity is definitely valued over quality. They talk a lot about caring for the plaintiffs, but at the end of the day, the work just felt soulless. At a certain point, it also became clear that the majority of my squad (including myself) were barely even using the AI technology to draft demands, because the AI would either miss important details, make details up, or simply not comply with the sentence structure/style that we were supposed to use. It was easier and faster at the end of the day to just draft almost everything ourselves, rather than relying on the AI. Unfortunately, I think a lot of this job comes down to luck. Your experience may vary depending on what squad of drafters you're assigned to and which manager you get. Your ability to hit your quota every week may vary depending on what kind of demands are available to work on. If you were only ever working on demands with 100 pages of medical records, for instance, then the quota would be doable. However, sometimes your squad will only have demands with 700 pages of medical records and 100 of those pages might be handwritten doctor's notes that you have to somehow decipher or all of the records for a provider might be out of chronological order, and suddenly you're stuck spending all day on one demand when you really need to complete at least two. It can totally come down to luck of the draw, and the quota system does a poor job of accounting for this kind of variance across demands.

Against my better judgment, I ignored the negative reviews and cheerfully accepted a job offer at EvenUp. My exact thought was that the negative reviews I read about were from people who were just lazy/didn't try hard enough, and boy was I wrong. First red flag was the interview process: I interviewed with my future "Squad Lead" who told me the interview was more of a "vibe-check" to see if you're a good fit. There were no thoughtful/insightful interview questions. The interview process alone should have been enough for me to steer clear, but it all seemed so enticing; exactly how they want you to feel. There is a huge issue with training (L&D). These folks are amicable for the most part, but often go on tangents about their personal lives, wasting valuable time for training. They go on these tangents in the middle of explaining complicated subjects, further diluting knowledge retention. I was a part of a group that were 'guinea pigs' for a new training regime, yet I have a feeling they are always changing things due to having massive kinks & pain points to work through. When you start working on live demands (within your second week of training), you should be prepared to unlearn everything you learned in training. You will get feedback that conflicts with everything you were just taught. Huge gaps to be addressed here, which ultimately is what will lead to you being unsuccessful in your role, because well, it's impossible! The examples they use to train you instill you with a false sense of what is to come. My first live demand was a mess. I met with my reviewer (25+ years of experience in the field) and they informed me that I should have never been assigned a case as complex as I was for my first round out of training. L&D (and HR) do not care, whatsoever. Save your breath, these folks are ruthless, painfully incompetent and have a severe deficit in people skills. Initially, the culture comes across as exciting and "ground-breaking." You'll feel like you're a part of something great, until you realize you're not. Again, don't take my word for it; use your own best judgement. But please, don't do what I did and ignore your gut! I would never recommend a place that operates like this.