EverCommerce reviews

The top managers are making all of the money and the people below them are barely paid. I was on the customer care team and I think I would have done better working at the mall. I also got annoyed that they pretend to be open and transparent and that couldn't be less true. Also, the other review is laughable. There is work/life balance that's the only reason to take the job in the first place. Everything else is just ridiculous. Low Pay, no direction, and a fake start up.

EverCommerce is feeling like a sinking ship, as it continues to sell-off divisions of the company due to lackluster bottom-line performance. They sold off their EverWell division of the company (or at least the majority of it) about a year ago, and they are about to sell off the EverConnect and its family of brands division as well. Upper management continues to make structural changes in the hopes it will solve the poor performance, which leaves teams understaffed and overworked. The restructures create job losses, and the people who are let go leave large gaps for what is left of their teams. It's clear upper management & C-Suite don't quite know what they're doing and are scrambling. It is understandable that a younger company would struggle with getting their footings and perfecting structure, but it feels like their going public was a detriment. The other main challenge is that EverCommerce is built out of consolidation, so it has acquired 40+ companies that they struggle to integrate their payment system into. And from a branding perspective it's a nightmare - all these companies that were acquired have their own brand awareness and equity, so there's value in keeping the original brand names. However, EverCommerce and the divisions also want to consolidate the brands and bring them under a new brand name or umbrella, which creates confusion for customers and employees alike. If you are looking for an org with strong brand identity and presence, look elsewhere. There are certainly some toxic leaders at the company, although I cannot speak to all divisions. There is a great deal of turnover across the board, and many longer-term leaders seem to be encouraged to leave. During my 18+ months at the company, I saw the majority of good leaders across our division leave or be encouraged to leave, and part of this was due to the constant organizational restructuring that left many people ousted. There is no thought to the value that individuals bring. If you come to work here, just be aware of the chaotic organization and constant change and be ready to accept that. If you're looking for stability and strong market-rate salaries, look elsewhere.