Is Everforth Apex Systems a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Everforth Apex Systems have rated their employer with 3.3 out of 5 stars in 354 Glassdoor reviews. This is a lower than average score with the overall rating of Everforth Apex Systems employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Everforth Apex Systems now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Everforth Apex Systems .

Does Everforth Apex Systems pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Everforth Apex Systems with 2.8 out of 5 stars based on 354 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Everforth Apex Systems.

How happy are Customer Service (CSR) professionals working at Everforth Apex Systems?

31% of Customer Service (CSR) employees at Everforth Apex Systems would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Everforth Apex Systems with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Everforth Apex Systems?

Account Manager (328) , Technical Recruiter (317) , Recruiter (149) , GIS Technician (98) , Project Manager (96) , Consultant (89) , Contractor (78) , Software Engineer (76) , Business Analyst (50) , Desktop Support Technician (48) , Customer Service Representative (40) , Help Desk Technician (39) , Technical Consultant (37) , Professional Recruiter (35) , Network Engineer (34)

What are the pros of working at Everforth Apex Systems according to real employee reviews?

"Great people and very competitive" ((in 174 reviews)); "Great culture and tons of potential!There are a lot of tenured employees to learn from and utilize as strong resources." ((in 142 reviews)); "Good work life balance here" ((in 72 reviews)); "Great team and a consistent environment" ((in 68 reviews)); "uncapped commission but only if you are lucky and set up with the right accounts from the start." ((in 60 reviews))

What are the cons of working at Everforth Apex Systems according to real employee reviews?

"No benefits as a W2 contractor unless you want to dip into your already low check" ((in 329 reviews)); "poor management from both HR and the Client" ((in 105 reviews)); "The base salary is low and it can take a while to get your feet running." ((in 86 reviews)); "Can't think of any cons that I've experienced except that there are no PTO benefits for a contractor." ((in 74 reviews)); "We had a tool that would find managers names and telephone numbers, but we only had 2 logins for the entire district of 60+ account managers." ((in 61 reviews))

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Everforth Apex Systems

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(354 total reviews)

Sean Casey

57% approve of CEO

19% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Culture & values

3.5

Diversity & inclusion

3.5

Career opportunities

3.1

Senior management

2.8

Compensation and benefits

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 354 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

354 reviews

4.0

Sep 11, 2018

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

There is a lot of turnover

Everforth Apex Systems Response

Thanks for the feedback! Your inputs are appreciated.

4.0

Jul 25, 2018

Stressful, but good to kickstart a career

Account manager

Recommend

CEO approval

Business Outlook

Pros

Money is great, management is good and cares about my success. Not micro-managing at all for a Sales role which can be rare.

Cons

Stressful, unpredictable, internal politics, can be hard to get going.

2.0

May 28, 2018

Don't stay longer than a year

Account manager

Recommend

CEO approval

Business Outlook

Pros

You learn structure and work ethic because they engrain it into you, so any other company you go to next you'll be the hardest worker in the room

Cons

All they care is about hitting the company/office numbers each week. Military style work place. If you don't get good clients, GOOD LUCK as an account manager. You will get judged for not hitting your goals even though you are assigned clients - its not all about work ethic, its about margin, if the client has needs, if there is a lot of competition, all these things make a HUGE difference on whether you'll be successful or not, but the company could care less because all they care about is expand their business and their name, not about you and your earnings. Did I mention their base is 36k on the West Coast. After taxes, you're making less than 30k. Meanwhile you're driving all over the city, paying the toll bridge, etc It should be illegal to pay people so little and expect so much out of them. The environment is not healthy at all. If you don't value a healthy environment and don't mind being broke for 2 years, then maybe you'll like it. Also, there is no work life balance and management always talks about how Apex is a lifestyle not a job.

Viewing 307 - 309 of 354 Reviews

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Everforth Apex Systems

Everforth Apex Systems Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Manager

Stressful, but good to kickstart a career

Don't stay longer than a year

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