Is Everforth Apex Systems a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Everforth Apex Systems have rated their employer with 3.3 out of 5 stars in 354 Glassdoor reviews. This is a lower than average score with the overall rating of Everforth Apex Systems employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Everforth Apex Systems now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Everforth Apex Systems .

Does Everforth Apex Systems pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Everforth Apex Systems with 2.8 out of 5 stars based on 354 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Everforth Apex Systems.

How happy are Customer Service (CSR) professionals working at Everforth Apex Systems?

31% of Customer Service (CSR) employees at Everforth Apex Systems would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Everforth Apex Systems with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Everforth Apex Systems?

Account Manager (328) , Technical Recruiter (317) , Recruiter (149) , GIS Technician (98) , Project Manager (96) , Consultant (89) , Contractor (78) , Software Engineer (76) , Business Analyst (50) , Desktop Support Technician (48) , Customer Service Representative (40) , Help Desk Technician (39) , Technical Consultant (37) , Professional Recruiter (35) , Network Engineer (34)

What are the pros of working at Everforth Apex Systems according to real employee reviews?

"Great people and very competitive" ((in 174 reviews)); "Great culture and tons of potential!There are a lot of tenured employees to learn from and utilize as strong resources." ((in 142 reviews)); "Good work life balance here" ((in 72 reviews)); "Great team and a consistent environment" ((in 68 reviews)); "uncapped commission but only if you are lucky and set up with the right accounts from the start." ((in 60 reviews))

What are the cons of working at Everforth Apex Systems according to real employee reviews?

"No benefits as a W2 contractor unless you want to dip into your already low check" ((in 329 reviews)); "poor management from both HR and the Client" ((in 105 reviews)); "The base salary is low and it can take a while to get your feet running." ((in 86 reviews)); "Can't think of any cons that I've experienced except that there are no PTO benefits for a contractor." ((in 74 reviews)); "We had a tool that would find managers names and telephone numbers, but we only had 2 logins for the entire district of 60+ account managers." ((in 61 reviews))

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Everforth Apex Systems

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(354 total reviews)

Sean Casey

57% approve of CEO

19% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Culture & values

3.5

Diversity & inclusion

3.5

Career opportunities

3.1

Senior management

2.8

Compensation and benefits

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 354 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

354 reviews

3.0

Mar 27, 2018

If you don’t care about industry, Apex Systems is the way to go. More opportunity.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Solid benefits including a good car reimbursement and Cell phone expense, good people to work with. For Account Managers you aren’t micromanaged

Cons

Limited market, base pay/ comp not as great as other area rivals. A lot of Life Sciences leadership has left for Apex Systems managers, which is was fine personally for me but some people struggled with the conflicting leadership paths

1.0

Feb 9, 2018

Apex Systems

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None they started put good but when bad

Cons

There pay is less; you can be out on the street homeless they won't help you they have a sorry policy when it comes to time entry it is flawed. They don't pay on time and they are mean staff is lazy and they have bad attitudes

4.0

Feb 7, 2018

Overall great company, but can fix a few things.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome people, easy and quick feedback from recruiters/HR and decent pay. Overall, the company is really quiet impressive and one I could easily see myself working with for some time.

Cons

They really need to lower the cost of their health insurance for families. Even the smallest package for an adult and a child is nearly $200/WEEK. That means I’m spending well over $800/month on insurance to cover myself and another individual—really Apex? $16/hr seems okay until you are short $800/month because you have to insure yourself and a child.

Viewing 310 - 312 of 354 Reviews

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Jobs at Everforth Apex Systems

Referral Coordinator / Patient Care Navigator

Russian / Armenian speaking Medical Assistant

Physician / Medical Doctor

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Everforth Apex Systems

Everforth Apex Systems Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If you don’t care about industry, Apex Systems is the way to go. More opportunity.

Apex Systems

Overall great company, but can fix a few things.

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