Sales department is a mess. It feels like they are winging it from the wild west- conceptually very confused about building trust and putting customer needs at the forefront. Sales wants the deal immediately, buyers sense that desperation and know you aren't looking out for their interest, maybe a more consultative approach would help. Upper sales mngt. is just there, not a variable for good or bad. The level of insecurity in Sales management is palpable, which is why they are aggressive with AE's. Not much introspection ability with Sales Management, just a "what are my sales girls/guys/non gender conforming doing wrong." With that said, I understand their frustration. Exago is simply outgunned in this market. So few deals close here. It's apparent the entire operation is kept afloat by a single investor. Once the investment stops, this company won't stand on its own. I hope this isn't the case because there are a lot of nice people at Exago. It's just not a place you want to be selling. For other roles could be great to have a more relaxed role where you collect a salary and can be complacent with keeping the status quo. I hope this review helps sales... I wanna read about Exago doing big things!
