Is Expedia Group a good company to work for as a Experience Operations Analyst?

Experience Operations Analyst professionals working at Expedia Group have rated their employer with 3.1 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of Expedia Group employees being 3.7 out of 5 stars. Search open Experience Operations Analyst Jobs at Expedia Group now and start preparing for your job interview by browsing frequently asked Experience Operations Analyst interview questions at Expedia Group .

Does Expedia Group pay Experience Operations Analyst employees well?

Experience Operations Analyst professionals rate their compensation and benefits at Expedia Group with 3.8 out of 5 stars based on 27 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Experience Operations Analyst salaries at Expedia Group.

How happy are Experience Operations Analyst professionals working at Expedia Group?

14% of Experience Operations Analyst employees at Expedia Group would recommend their employer to a friend. This rating has decreased by 76% in the past 12 months. Experience Operations Analyst professionals have also rated Expedia Group with a 4.8 rating for work-life-balance, 4.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at Expedia Group?

Software Engineer (296) , Market Associate (219) , Associate Market Manager (209) , Market Manager (158) , Account Manager (140) , Director (139) , Product Manager (126) , Lodging Partner Associate (125) , Software Development Engineer (123) , Senior Software Engineer (120) , Senior Manager (95) , Software Development Engineer II (93) , Software Development Engineer (SDE) II (82) , Manager (79) , Data Scientist (69)

What are the pros of working at Expedia Group according to real employee reviews?

"flexible and good work life balance" ((in 1058 reviews)); "Benefits are good and some of the speed of change in the company is good too." ((in 973 reviews)); "You are given the tools you need to be successful and the people are great." ((in 692 reviews)); "no one works super hard and good pay" ((in 227 reviews)); "Good salaries and advantages." ((in 214 reviews))

What are the cons of working at Expedia Group according to real employee reviews?

"Poor management within the HR function and a tendency to be focused on costs v. results." ((in 326 reviews)); "Poor leadership and infighting between directors" ((in 198 reviews)); "Some managers are bad and making the whole environment toxic" ((in 190 reviews)); "•Reorgs and frequent layoffs are causing a lot of uncertainty and anxiousness within many teams." ((in 157 reviews)); "Upper management was full of standard market shenanigans, including routine layoffs, which eventually hit me." ((in 65 reviews))

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Expedia Group

Expedia Group Experience Operations Analyst reviews

3.1

14% would recommend to a friend

(27 total reviews)

Ariane Gorin

90% approve of CEO

34% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Work/Life balance

3.8

Compensation and benefits

3.6

Culture & values

2.2

Career opportunities

1.4

Senior management

Experience Operations Analyst employees have rated Expedia Group with 3.1 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Experience Operations Analyst professionals have a good working experience there. Expedia Group is rated in line with the average (within 1 standard deviation) by Experience Operations Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

4.0

Jun 30, 2020

Always Changing but Worth it for the Experience & People

Customer experience

Recommend

CEO approval

Business Outlook

Pros

Good company with great, smart co-workers. Love the travel industry and the day to day work - helping customers and discovering new ways to improve processess. When things are going well management allows you to spread your wings and discover new skillsets. You definitely have to be pro-active on making things happen and not rely on HR or your Manager.

Cons

Management tends to be constantly changing course leaving contributors scrambling with little warning. There is a clear line between Management & Contributors. And as publically traded company you are at the mercy of the bottom line. No matter how much you contribute or how stellar your yearly reviews are. In a world where remote teams are common, there are areas where this is not accepted...especially in Customer Experience.

2.0

Mar 30, 2020

Used to be great, recently dived after board took over for CEO

Senior user experience designer

Recommend

CEO approval

Business Outlook

Pros

Management is full of good people who are trying hard, but they have no leadership support.

Cons

After CEO Mark O left in Nov 2019, the Board of Directors took over and the company culture changed dramatically for the worse. The board is completely out of touch and ill-equipped to lead a diverse (aka, not 70+ year old, white men) workforce. 12% of the company was laid off with little communication or consideration of the impact on employee morale. With no plans to replace the CEO, the impact of COVID-19 on the travel industry combined with chaotic, inconsistent leadership has left Expedia, once renowned for its stellar culture, in a stressed, overworked state.

4.0

Feb 12, 2020

Amazing

User experience designer

Recommend

CEO approval

Business Outlook

Pros

the best environment to work at in any company

Cons

nothing actually other than the long process

Viewing 19 - 21 of 27 Reviews

Jobs at Expedia Group

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Senior Financial Operations Analyst

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Expedia Group

Expedia Group Experience Operations Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Always Changing but Worth it for the Experience & People

Used to be great, recently dived after board took over for CEO

Amazing

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