Expedia Group Lodging Operations reviews

3.8

68% would recommend to a friend

(227 total reviews)
avatar

Ariane Gorin

88% approve of CEO

68% positive business outlook

Lodging Operations employees have rated Expedia Group with 3.8 out of 5 stars, based on 227 company reviews on Glassdoor. This indicates that most Lodging Operations professionals have a good working experience there. Expedia Group is rated in line with the average (within 1 standard deviation) by Lodging Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
3.0
Jun 30, 2026

Na

Recommend
CEO approval
Business Outlook

Pros

Good colleagues and benefit wise

Cons

Manager doesn’t even think about the colleague, always giving pressure KPI

2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

None of the perks spoke to me

Cons

Training was less than adequate. They said by the end of 1 month of training, we'd know about 30% of the job, and I certainly felt that. One day they claimed we wouldn't be on the phones until another month of just handling tickets. The very next day they told us we were going on live phone calls. At shift bit, I was told there was 1 slot of Fri/Sat off, 10am - 7pm (the schedule I wanted) and several for Sun/Mon off, same hours. Not an hour later, management called me into a zoom meeting to apologize for their mistake, telling me the only opening was Sun/Mon off, a combination that does nothing for me. I should have walked out in that moment, but I lasted another few weeks.

Viewing 1 - 3 of 227 Reviews

Glassdoor has 9,106 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.