Expedia Group reviews

3.7

69% would recommend to a friend

(7,827 total reviews)
avatar

Ariane Gorin

72% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Sep 24, 2014

Great broad education in the travel industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most supervisors believe in their employees "moving up the ladder" and provides great support to do so. Promoting from within HAPPENS as long as employees are able to get through the natural challenges of working in a call center i.e. headache-inducing customers.

Cons

Turnover rate is higher than it should be due to previous inconsistencies in training which has been improving. Due to promoting from within the amount of "seasoned agents" is low.

4.0
Sep 23, 2014

Great Multinational Corporation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great co-workers, opportunities for growth, decent salaries, and lots of opportunities for training.

Cons

Like every company, very political environment. Numbers speak louder than words.

3.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are into travel then this is THE company for you, regardless of your professional skills or roles you want to fill.There is enough churn that you will rise at a good rate if you are completely goal-driven.

Cons

There is a fundamental disconnect between management styles that work in the travel industry and those that work in the technical fields. It is expensive to run a massive website like Expedia's, and Expedia leaves a lot of operational money on the table due to an amazing lack of standardization where it matters, a decidedly cheap attitude to technical and device obsolescence, and a glaring lack of attention to staff capacity & group coordination.

Viewing 7063 - 7065 of 7,827 Reviews

Glassdoor has 9,089 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.