Pros
-Excellent team building -Really great training -Amazing leadership -Constantly looking for ways to improve -Clear goals and strategy - everyone is on the same page -Decent pay and benefits -Good perks: travel, swags, office, etc. I have an amazing view from my office -Great work life balance. Happy hour is now the Expedia life.
Cons
-some departments within the company are not reliable... I have personally been on the other end over the phone and I understand that it is frustrating for guests and hotels. I came from a huge hotel chain prior to Expedia. Some of the people would have been fired a long time ago if they work at hotels like how they work now. -super long workaround time on cases. Either they need to look into more hiring or training. -some employees need to improve customer service. -job description can change over night, or week after week in my case. Great for some if you are adaptable to changes.