4.0
Oct 22, 2013
Fantastic culture, supporting company, little bit lacking on product focus.
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Expedia supports its employees. That speaks volumes to the culture. Still seen as the leader in travel, but a competitor has grabbed huge market share internationally. Very good people--smart, professional, and effective. Good prospects for the company's future, although the rate of change in the industry is rapid.
Cons
Some departments are drowning in processes. Too many support departments are disconnected from ownership of their cases, and focus only on closing as many cases as possible. Business model is overly complex and while well-executed, has been lapped by a certain nimbler rival.