Expeditors reviews

3.3

50% would recommend to a friend

(2,254 total reviews)
avatar

Dan Wall

Not enough data to show CEO approval

55% positive business outlook

Expeditors has an employee rating of 3.3 out of 5 stars, based on 2,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expeditors employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Medical insurance premiums are free. Office is clean and organized. Garbage emptied daily. Front desk personnel are absolutely the best employees in the ORD branch: Diane and Sarah

Cons

Nepotism, unfair practices, management by intimidation or lack of intelligence, drinking buddies are protected, brokerage management engages in sexual trysts in conference rooms and engages in affairs with married individuals, has multiple DUIs, cannot pass the brokerage exam because they are drunks or just stupid

3.0
Jun 11, 2022
Recommend
CEO approval
Business Outlook

Pros

If you can find a competent team and compartmentalize greater company mismanagement, it's a good environment and a really interesting problem space. One of the best things is working for a company that actually impacts daily life in a meaningful, positive way; that isn't selling ads, providing a place where the public discourse is actively encouraged to grow more and more divisive and toxic, attempting to monopolize the entire commercial retail business, or spy on customers. Expeditors' teams interact with real-world issues as part of the logistics space. It's really cool to tell friends about all the ways the company makes shipping better and is innovating (even more so now that everyone knows what the supply chain even is). There's a more even gender balance among developers than a lot of other software shops. Support is typically light and rare outside of working hours. For those who need or want to work in an office, there are now satellite offices to allow for working from Seattle, Lynnwood, and Federal Way, with Bellevue/East side in progress. Public transit is fully paid for by the company, the health insurance is excellent, the stock is doing well, and 401k matching is good.

Cons

This criticism comes from a place of care. Expeditors is a good place to work, but it could be so much better. Senior leadership appears to be doing everything in their power to get rid of senior, experienced software developers, who WANT to work there and feel forced to leave, by making decisions like asking employees to keep their cameras on so management can tell if they're paying attention and dressed appropriately, not meeting industry standard compensation, refusing to be flexible, and requiring in-person work, even though teams have been successfully working remotely and, once back in offices, will now be spread across four locations. They tout their company values of excellence, integrity, and valuing their employees as their greatest assets, while actively thwarting those values and employees. They use the line, "we are a family" as an excuse to treat employees like children who require supervision, cannot be trusted, and work at the family business for less. They are inflexible when it comes to employees who need flexibility for family care, despite those employees going above and beyond to exceed expectations, and they punish managers who dare to make exceptions in order to keep those employees happy and on their team. Those remaining, who are competent, are now incredibly stressed with the added responsibilities of the senior personnel who have left, as well as trying to maintain systems while training the handful of new people the company has been able to hire. The software quality and feature release cadence is already beginning to suffer and will only get worse if change isn't made to retain and attract high quality talent. Job openings are not only remaining open for months, but receiving very few applicants, most of whom are un- or underqualified, especially for the more senior positions. More tech employees have quit (and taken jobs at companies that are meeting employee expectations) than have been hired. Part of this is the 'hot' job market, with job seekers more able to be choosey, but the company has refused to evolve to meet the changing expectations of tech employees and are losing out on talent because of it. When asked how the company is competing with other companies in the marketplace of software engineers, the line is, "We're not a tech company" and "We aren't competitors with X, Y, or Z company, so we don't pay those salaries and we don't have to accommodate working remotely". The littlest bit of research shows that the companies they *do* consider competitors are paying more and being more flexible with remote work for the same experience levels. For a company that purports to be a leader in the logistics technology industry, they aren't acting like it anymore. Expeditors has a ton of unrealized potential, especially regarding things like machine learning, optical character recognition, etc, but non of it can happen if the company continues to chase off talent.

2.0
Feb 18, 2018

Avoid EDI!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good Work/Life Balance - No layoff Policy - Virtually impossible to be terminated (both a pro and a con)

Cons

STAY AWAY FROM EDI! Management: Definite room for improvement. Most of the management is not qualified to be in their role. Some are even toxic. If management likes you, you can do no wrong and your work-life will be a cake walk. If they don't, then you need to be prepared to tolerate it or just quit your job because they will make your life miserable. And rest assured, your likability will not be based on work performance. As a general rule, EDI management has very little, if any, first hand knowledge of what their direct reports actually do. Their exposure is high-level, at best. As a result, they're unable to be effective leaders or recognize where their people are succeeding and falling short. Most of the lower level management just does as directed by those above them. Very few will have your back. Their concerns are themselves, not you. Those that stand up for themselves and/or their people are treated terribly and become outcasts. Discrimination and harassment of various types and on many levels is a problem. Nepotism is the norm. Numerous members of EDI management are related in some form or another. The only chance at getting a promotion or a competitive salary depends on who you're related to or who likes you -- not on work performance or qualifications. Salaries: The lack of transparency in salaries is an issue. The salary gaps between people at similar levels lacks rhyme or reason. Overall, salaries are poor. Salaries are roughly about 20-50% under prevailing wages. Management is aware and thinks it's "good enough." Remote Work: Remote work isn't allowed, unless it benefits the company. You're expected to work from home after hours or on your day off to support systems, but if it benefits you, then it's a 'not feasible.' Vacation: The vacation time is poor. It's 120 hours (12-15 days, depending on your work schedule) from the get-go and there is NO increase until your 11th year. That's right, you need to be loyal to them for TEN FULL years before you get any increase in vacation time. Dress Code: Suits, dress shirts, ties, fancy shoes. Even for IS. Women are lucky that they get away with a little more than men, but not by much. How you dress is more important that your work ethic. No HR Dept: There's an Employee Relations Dept in place of a real HR Department. The people in that department probably mean well, but they're not very well informed in their area. Often, they're unable to answer questions and direct you back to some level of management.

Viewing 4 - 6 of 2,254 Reviews

Glassdoor has 2,731 Expeditors reviews submitted anonymously by Expeditors employees. Read employee reviews and ratings on Glassdoor to decide if Expeditors is right for you.