Experian Network Operations Analyst reviews

No trust from upper management Poor work environment (small, crowded, and loud) Innovation from top down, rather than getting advice from the technical experts. Whatever the buzz word of the month is will be what they want to innovate on. Bonus structure for IT is based on outage minutes globally. Before initiating this, they had a year focused on dropping outage minutes as far as they could. Now they expect us to keep up those minutes without any downtime windows. No clear accountability or responsibility assigned to groups. Multiple town hall meetings and surveys performed to find out the issues within the company, but nothing ever done to fix them.

Constant re-organization. First we were going to off-shore tech jobs and we did. A few years later the reversed the decision and closed the off-shore facility as well as some branch offices. Management doesn't really look to employee feedback in a meaningful way, though few places do.