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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,701 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 29, 2016

      Customer Service Represenative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Training, Learn about Credit Scores, Good job if you can deal with the BS otherwise, you need to go elsewhere

      Cons

      Unethical, Customers are hard to deal with, Strict Policy, Micromanage by Company, Customers are always angry. Company tries to scam customers

      2.0
      Dec 2, 2015

      Account Executive (Sales)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are happy with a dull, drab path to nowhere and a below average commission plan this is the place to be. Well known Stable $5B company. Great health and benefits Lots of data available to sell

      Cons

      Horrendous compensation plan. Get an attorney to review it before you sign it. Promotions are based on internal politics. Don't go here if you want to make more than $200K. Largely Incompetent management structure. Happy to be part of the 3-bureau Oligopoly and makes virtually no efforts past that. Tries to enter business verticals that they do not understand and compounds the problems by placing incompetent and inexperienced leaders in the roles to lead the organisation. Leadership comp is based on EBIT, sales people are paid on what delivers - a clash of interests. Consistently hires a higher than average percentage of lazy sales people who add no value to the company.

      2.0
      Oct 29, 2015

      PCAM

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good account management team. Nice/collaborative/friendly people to work with

      Cons

      horrible sales culture split between acquisition sales and expansion sales which leads to poaching and negative politics internally where VP levels are making under the table deals to recognize revenue from another team and pay back revenue in future months and quarters. This however will not even out for contributors

      Viewing 433 - 435 of 5,701 Reviews
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      Glassdoor has 8,106 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.