Experian reviews

4.1

79% would recommend to a friend

(5,702 total reviews)
avatar

Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation, flexible work plans, good benefits, diversified business, global presence. Competes against some lackluster companies (e.g. equifax) - growing international which could pay big dividends in the future. Establishing credit markets in developing countries could prove to be a big win in the next 3-5 years. Has some high growth interactive business.

Cons

Lack of strategy, UK based/London Stock exchange, Tightly aligned with Credit markets, Viewed as credit business vs. information solutions company. Generally, low moral for the employee base. Company continues to offshore and nearshore it's IT staffing to central and latin america. employees regularly not in the know on overall profit performance which there bonus structure is tied too.

3.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Great place to gain experience. International spirit Positive attitude towards people Although it is quite hard to get promoted in Experian, it turned that if you demonstrate your results patiently to your managers, finally they will notice it and get you promoted.

Cons

No clear vision for the future It is not clear that the leaders know what they are doing Great unused potential - different regions acting as separate companies Sales are promoted much faster than others. If you are Business development - in the right place in the right time, you could have a tremendous career in Experian. A lot of knowledgeable people have left the company and all of us can feel it.

1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

• Competitive benefits package for many roles, including decent PTO, health coverage, and remote/hybrid flexibility.

Cons

• US employees, who drive the majority of global revenue (around two-thirds to three-quarters in recent reports), feel increasingly undervalued. Leadership has responded to recent stock pressure with layoffs and accelerating offshoring of roles to lower-cost locations. This creates a climate of fear and instability rather than growth. • Career progression for US-based staff feels nonexistent. Many employees adopt a “stay under the radar” mindset because positions can shift overseas quickly, eroding loyalty and motivation. • Global leadership (particularly from the UK side) appears disconnected from US market realities. While competitors have navigated similar industry challenges more effectively, Experian’s stock has suffered significantly, leading to reactive cost-cutting that hits the US hardest instead of strategic investment in the talent that fueled past success. • External awards for being a top employer feel increasingly out of touch with the day-to-day reality for many US teams, where morale has noticeably declined.

avatar
Experian Response
2mo
Thank you for taking the time to share your perspective and for your many years of service at Experian. We appreciate you acknowledging the benefits and flexibility offered, and we’re sorry to hear that recent experiences led to frustration and declining morale. We recognize how important transparency, trust, and clear communication are, especially during periods of change, and feedback like yours is an important part of ongoing reflection on how we support our people and strengthen engagement across teams. Thank you for sharing your experience.
Viewing 481 - 483 of 5,702 Reviews

Glassdoor has 8,107 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.