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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,702 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Nov 17, 2025

      Challenging Workplace

      Director of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote flexibility. My immediate supervisor was an incredible leader.

      Cons

      I worked at this company for over 5 years and, unfortunately, my experience was far from positive. While the position itself had the potential to be rewarding, the management style created a highly stressful and uncomfortable work environment. There was a noticeable lack of support from upper management, and feedback was often given in a demeaning or unconstructive manner.

      avatar
      Experian Response
      3mo
      Thank you for taking the time to share your experience and for the years you dedicated to Experian. We’re glad to hear that remote flexibility and your immediate leader were positive aspects of your time with us. At the same time, we’re truly sorry to learn that broader management support and feedback did not meet your expectations. Creating an environment rooted in respect, support, and constructive dialogue is essential to our culture, and feedback like yours is taken seriously as we continue working to improve leadership practices across the organization.
      3.0
      Jul 30, 2025

      Managers make the difference

      Claims analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable work. Lots of opportunity to improve.

      Cons

      High work loads. Technology hampers ability to work. Pay is abysmal.

      avatar
      Experian Response
      10mo
      Thank you for taking the time to share your experience. We truly appreciate your feedback and your contributions.
      1.0
      Mar 30, 2025

      Not where you want to be

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home. That’s it

      Cons

      This place for sales people is just a job. It’s a paycheck. There is zero communication from department to department. The commission structure is the worst I’ve ever seen. Back to back terrible callers. Mostly sell Bristol west. You have a script you have to read. Verbatim. Or they mark your KPIS at zero. After 2 years almost I cannot believe I’m still here. They market to low income areas and I’m sure there’s a layoff coming soon. They are looking to hire as many Costa Rica employees and out side of the United States employees so they can save money. It’s the worst job I’ve ever had. So many agents are looking to LEAVE and applying at other jobs. There is zero good here but remote work.

      avatar
      Experian Response
      1y
      Thank you for taking the time to share your experience with us. We're glad that you appreciate the flexibility of working from home. At Experian, we strive to create a supportive and adaptable work environment for all our employees. We understand that communication and the commission structure are important aspects of your role. We are committed to continuously improving our processes to ensure a positive experience for our team members. Your insights are invaluable to us as we work towards enhancing our workplace.
      Viewing 484 - 486 of 5,702 Reviews
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      ReviewsExperian reviews

      Glassdoor has 8,107 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.