Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,725 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,725 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Mar 6, 2018

      Great company, poor senior management

      Corporate marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and work/life balance. Top notch CEO and C-level executives

      Cons

      Poor culture and favoritism amongst team. Senior management does not have the skill set to effectively run group. Little to no leadership.

      2.0
      Nov 1, 2017

      Customer Care Specialist.

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employer cares about employees, job has very generous sick time and vacation time. Holiday pay and amazing insurance. Company events keep the office somewhat lively, many benefits to working for this company.

      Cons

      No downtime at all, Calls are up to the thousands somedays with as little has 40 people there during the week and 8 on weekends. Unreasonable expectations to upsell to callers already in financial distress or crises. Most callers are already upset and will scream at you over a policy that you cannot change. Always stuck between a rock and a hard place between company policies and unhappy customers. Almost no opportunity for advancement since the elimination of team lead positions.

      Viewing 685 - 687 of 5,725 Reviews
      Related searches: Experian jobs | Experian salaries | Experian benefits | Experian interviews | Experian conversations
      ReviewsExperian reviews

      Glassdoor has 8,137 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.