Experian reviews

- Not flexible, assigned to HSA Room need to come office daily & KL has heavy traffic. - Hard to rotate leave when there is only 3 person in team, only 1 allowed to apply AL at a time. - You need to pay rm10 to visit clinic panel each time - No phone allowed in HSA or anything besides yourself and 1 water bottle. - A lot of portal is blocked in your laptop, you cant even use google search to look up on things you dont know or for learning purpose. - wont be good for your mental health in long term, you spent hours to commute + getting bash from internal and external (customer) daily. - If you plan to drive, the parking fee here is expensive. - they send external training once in 2-3 years.

Experian Health was a great business unit when I first became employed in Tier 2 Support. Previous leadership was kind, honest and respectful. No they're just mean- nice. In the last 10 years, its been a hard decline. Dishonesty from Sr Leadership. Severe micromanagement. NO communication. You have to get information second hand within the organization. No fair pay for roles. Employees doing the work if 3-4 individuals. Roles and expectations change with no conversations. This Leadership that's been in place for a couple is very untrustworthy. Positions are created and quitely handed to who leadership likes. No public posting of management positions. Impossible to get a score of a 4 or 5 for the end of the performance evaluation. Leadership does not help with career paths. Long time employees are fleeing the company. No true value and appreciation for employees. They will say they appreciate you but actions clearly do not reflect. No diversity in Health leadership at all. Only people if color ate lower level. Many individuals do not have any faith in trust in Senior Leadership from the President and everyone under him. I no longer feel I havey job security. Dont make any major life decisions like buying a home or car while working here. Can't be trusted. It would be great if the CEO Jennifer Schulz needs to have a non manager, open feedback town hall with Client Support employees. Otherwise things are never going to change.