Experian reviews

4.1

79% would recommend to a friend

(5,688 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule if you are part of any supervisory role. Challenging work environment. Great place to get your "feet wet" in a Fortune 500 company and learn the ins and outs of corporate politics.

Cons

Lay offs were like clockwork at the end of every fiscal year (April). Vision and strategy of the company would COMPLETELY change direction based on mid year financial projections. This often meant the customer got the short end of the stick. Good ol boys club at Executive mgmt level with a huge amount of alpha females in all depts. who would not hesitate to backstab/sell out team members on their way up the ladder. Lot's of silos even though we were always told that they had been broken down. Taking time off was encouraged publicly but privately it was strongly "suggested" that you work from home/vacation or else your job might be deemed expendable. Very much a "what have you done for me lately" environment at times.

4.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The main office at 475 Anton is great with schedule flexibility and supports the work/family balance. 9 out of 10 managers are supportive and available when you need them. Good benefits and vacation allotments. Clean, newer office and equipment. Overall pleasant workforce with a 'let's help each other' vibe. Backstabbing and self-promotion at the expense of coworkers is NOT the norm. Experian is ethical in its purported intent and business goals and actively promotes community involvement and supports local and national charities.

Cons

Workforce is top heavy with management, especially on the director and VP level. The company talks about not having silos (i.e. groups that have information that isn't known/shared freely with other groups) yet silos persist and cross group/department communication is poor. Customer focus initiatives are rolled out with fanfare, much to the appreciation of clients, only to fade away in a year or two due to changes in upper management and/or a lack of accountability from regulators. And of course, mass layoffs are routine. I worked there for almost 15 years, and for the first few years, the layoffs happened perhaps every three years, including the year I started. The last six years have incurred layoffs every year, with the rate increasing to quarterly this year. Perhaps this is due to the change in upper management to those with a background in finance: the bottom line for the next quarter is everything (shareholders must see an immediate profit!), and long-term planning is moot? I guess time will tell if this strategy works or if the talent pool of experienced workers becomes so drained that data quality becomes severely compromised.

2.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

You like a free drink? You like having a job out of college? You like the occasional company-wide email from an unlocked computer? You like a good email flame war between 25 year old children who make more money than they should with little or no regard for appropriate company behavior? Then this is the place for you!

Cons

You like respect? You like the sense that the hours you put in doing honest, hard work, will be rewarded? You like the feeling that the managers actually care for you, and trust that you will do a great job? You like the sense that they upper management listens and cultivates their employees and considers them assets? You like knowing that those who are in positions of leadership are there because of merit and not because they have either not quit or they are a personal friend of someone above them? Then this is NOT the place for you.

Viewing 172 - 174 of 5,688 Reviews

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