Experian reviews

4.1

79% would recommend to a friend

(5,688 total reviews)
avatar

Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits, Experian treats management well with perks like stock awards, management training

Cons

Technology is one of the biggest issues to date. Legacy system is a mess and new CCM platform was not ready for prime time at launch. Clients are miserable on it and I fear new clients will feel unbelievably duped. Clients are leaving in droves as is staff. In addition, staffing changes are going to make the servicing aspect very difficult, which is what CCM hung their hat on. The new GM needs to go. Never around and would prefer to manage up than understand what's really happening within the company. Middle management is overwhelmed and the perks and salaries can no longer justify staying. It could be great with a great "story" but I don't feel hopeful that it will turn around anytime soon. I would not recommend CCM to a client looking to move to a new ESP or a friend looking for a job.

2.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

It is an extremely fast paced environment where there is potential to learn a lot. You are required to conform to their standards of potential promotion and training, regardless of your prior experience. Management tries to reach you with intimidation tactics, not ideal!

Cons

ABSOLOUTELY HORRIBLE PAY STRUCTURE. NEAR MINIMUM WAGE. BE WARNED! You are required to conform to their standards of potential promotion and training, regardless of your prior experience. Management tries to reach you with intimidation tactics, not ideal!

2.0
Jan 29, 2014

No Chance in the Big Data Biz

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Lots of vacation time. Upper Management is good about sharing their high-level strategy with lower-level employees.

Cons

Chronic under-staffing, absurd offshoring, cronyism, out-of-touch management. Experian so desperately wants to avoid paying the high salaries commanded by skilled software developers and data scientists, that they'll try any crazy plan. Developers in Costa Rica and Malaysia aren't working out, neither is having a project manager for every 2 engineers.

Viewing 175 - 177 of 5,688 Reviews

Glassdoor has 8,091 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.