Experian reviews

4.1

79% would recommend to a friend

(774 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Reviews by job title

774 reviews

Reviews about "Compensation"

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1.0
Jun 15, 2023

A system you cannot win against

Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Work Remotely - Great base pay with uncapped commission

Cons

- A new system that micromanages you to your core. Many agents feel beat down and unable to win against it. You feel like you're doing well, and then you're told you need to improve because of "metrics" such as how long you are on a call, how long you are working on a quote, etc. They control everything you do down to every minute. - Promises that were not kept about career progression within Experian. - Working weekends. - Some managers care a lot about your wellbeing, others obviously do not.

4.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good visibility among the org - Decent perks and benefits - Top-notch work-life balance - Senior management is really helpful

Cons

- Yearly pay raise is lesser than the ongoing market - The learning curve could be better

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Experian Response
2y
Thank you for sharing your experience. We make constant reviews of our benefits and compensation package to be more competitive in the market and celebrate our employees.
2.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Fair Pay Tons of employee resources Good benefits Flexible Hours/Remote Work

Cons

Large corporation - you feel like a number disorganized too many managers that micromanage sales-y type of org

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Experian Response
2y
Thank you for writing a review. We'll pass your comments on to relevant stakeholders in the hope they'll address these.
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