5.0
Jun 17, 2021
Recommend
CEO approval
Business Outlook
Pros
Excellent opportunity to learn and grow as a professional. Endless upskilling resources and opportunities. Management takes your feedback seriously and will implement your ideas or at least versions of them. Really positive experience working with MSFT, they really care what we say about the tools and programs from our experience and the customers. Pretty cool bonus structure. Has gotten a bad rap over pervious leadership that is no longer with the company.
Cons
Scheduling can be a challenge but not much different from any other call center.