Express reviews

Horredous, low level District Managers who are ruining this company Most store managers almost definitely are there because they have either: A. Worked for Express for years or B. DMs got desperate and will hire anyone Absolutely no work/life balance for store managers (I worked every single day except for a few week days per month) CHEAP clothing Its impossible to hire quality people when we are offering them $10 an hour or less. Assistant managers make less money than sales associates at other companies. Training for SMS is an actual joke. You sit at a computer by yourself for 2 weeks straight clicking around on their internal website

-ridiculous and unattainable expectations with no clear understanding of customer flow -high focus on loyalty and credit card application with no substantial support on its benefits or sales techniques -lots of talk on customer service standards, but focus on “conversion” with no metric grey area for employees entering and leaving, delivery people or large family groups. -expectations are high from day 1 of training and if you can’t prove yourself in your first 5 hours, you’re not trusted to be a capable person.