Express reviews

3.5

60% would recommend to a friend

(4,404 total reviews)
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Greg Scott

72% approve of CEO

41% positive business outlook

Express has an employee rating of 3.5 out of 5 stars, based on 4,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jul 29, 2012

Know you Region

Recommend
CEO approval
Business Outlook

Pros

Good pay, easy to incresase sales and service, huge bonus possible

Cons

Don't go here if you are a people person. Get to know your Regional team, not just your DM, find out what kind of people they are. You may end up hearing "it all about the business, People don't matter"

5.0
Jul 29, 2012

A great place to work

Recommend
CEO approval
Business Outlook

Pros

Leadership, teamwork, customer service, communication, and adaptability are all things I learned while working for this company. After 13 years and 5 promotions it was time for me to move on. This is a great company to work for and I would do it all over again, it is sad to read comments that say that they don't promote from within or they do not have a work life balance. If you are a person who can't take direction and are not flexible then this is not the job for you. There were many opportunities to grow with Express and if you don't take the initiative to drive the business then no wonder you think they do not promote from within. Thank You Express for giving me the tools to run a business.

Cons

Floor moves and the small backrooms.

2.0
Jul 25, 2012

Avoid at All Costs

Recommend
CEO approval
Business Outlook

Pros

good employee discount, good music

Cons

Everything! My manager was extremely gossipy, even though he was almost 40 years old! Favoritism was definitely a big issue; if you didn't "suck up," then you could expect to receive maybe 5, sometimes even 0 hours per week. Also, management gets upset when you aren't at their beck and call 24/7. I would sometimes get texts (don't even get me started on how unprofessional texting is) at 11PM asking me to come in at 9AM the next morning, However, when I was legitimately sick, no one was willing to work with me. I had to find my own cover, yet my manager wouldn't give me any other employees phone numbers. Pay is terrible. You are "reviewed" occasionally, and if you are up to par, you can receive a 25 cent per hour raise. I did like the employee discount, however, I was promised that when I finished training I would receive a one-time, 50% off discount. This never happened! How sad that you have to lie to your employees to get them to stay past the first week. Expect to hound customers. Managers bark at you to check on the same customer every five minutes, and it's frustrating to see that they find you annoying. I feel terrible bothering customers like Express asks you to do. How can you have a pleasant shopping experience when you being followed around the store the entire time? Overall, I really disliked my experience at Express. I stayed for a year purely for the employee discount because I loved their clothes. I would not recommend this job to anyone.

Viewing 4336 - 4338 of 4,404 Reviews

Glassdoor has 4,508 Express reviews submitted anonymously by Express employees. Read employee reviews and ratings on Glassdoor to decide if Express is right for you.