Express reviews

3.6

61% would recommend to a friend

(4,404 total reviews)
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Greg Scott

72% approve of CEO

41% positive business outlook

Express has an employee rating of 3.6 out of 5 stars, based on 4,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

*i cant really say the discounts(because if youre a true customer the coupons add up) but they are 30% off. You cant use on sale items and sometimes we get an additional 15% for certain events. *some of the CSL's are very good at getting us motivated *the customers can be great. It always feels good to make someone else feel good. *learning a lot about retail as a whole: you gain a lot of experience because it is a challenge. *energetic music and great visual merchandising

Cons

*being on your feet all day * the job is unreliable because one week you can have twenty hours and the next week you could have five *we are forced to make the customers happy all the time which makes us seem like pushovers *the pressure to get credit cards is ridiculous *email and phone capture rates are important and apparently your hours are based on this which is unfair because people from other countries cant give their phone numbers *we are always told that there are no hours to give yet new employees are constantly hired *understaffed; i think this is the companies's way of saving money( three people are in each section of the store and two people at the cash wrap which is ridiculous for closing) *the manager has attitude problems, *overly critical of our mistakes.

4.0
Nov 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The discounts on merchandise were great. They were flexible with my availability.

Cons

I worked at a very small run down store, so we never really had busy times. That made it a boring job.

4.0
Oct 26, 2011
Recommend
CEO approval
Business Outlook

Pros

I like that there is room for growth. Don't be afraid to tell the manager straight up you want to move in a higher position. I did that and now I'm being taken more seriously.

Cons

The closing shift sucks. Sometimes I haven't gotten out until 3:00 am.

Viewing 4366 - 4368 of 4,404 Reviews

Glassdoor has 4,508 Express reviews submitted anonymously by Express employees. Read employee reviews and ratings on Glassdoor to decide if Express is right for you.