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Express Scripts

Acquired by The Cigna Group

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Express Scripts Customer Service Manager reviews

5.0

99% would recommend to a friend

(2 total reviews)
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Tim Wentworth

100% approve of CEO

100% positive business outlook

Reviews by job title

2 reviews
1.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

There used to be a reason to work here to service the patients, those days are long gone.

Cons

They push employees to meet numbers everyday. They don't care about customer service any longer. They are into consumerology, but to the employees it means servicing the patient's that built the company. They loose contracts every month due to less and less service. They bring in supervisors and managers rather than promoting from within. There is no longevity here because senior mangement drives everyone out. There is no respect for the staff that keeps the engine running.

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