I've heard that your experience depends on your leadership team. If you work for a leader that doesn't have a great sense of work/life balance or micromanages, then you are going to have a terrible experience.....but isn't that anywhere?
The environment gets more intense the closer you are to patient care. In the PBM world, everything happens and point of sale. If something goes wrong, a member might not get their medication and that is when stuff gets real around here. It is all hands on deck, but there is always much celebration with your team after you pull through a crisis!