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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

54% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
Feb 12, 2016

Good Place to Work if You're Young and Inexperienced

General manager
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to grow and advance from the ground up. They can teach you many important aspects of hotel management if you're young and inexperienced.

Cons

Work and personal life is somewhat imbalanced. Labor model does not favor the employee who enjoys regular days off, especially the weekend days. The pay is not the best, either. They pay is below market trends, and bonus targets are unreasonable. Almost seems designed this way so the company doesn't have to pay bonuses, yet the growth is in the ball park of what they need to satisfy the shareholders.

1.0
Feb 6, 2016

Horrible

Guest services representative
Recommend
CEO approval
Business Outlook

Pros

The former manager Alicia Saladino and the guests who stayed there either long term or short term.

Cons

The rest of the entire ESA staff and corporate offices. The continually charge guests credit cards on services never received or stays that were not taken due to control beyond guest's.

Viewing 2218 - 2220 of 2,489 Reviews
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ReviewsExtended Stay America reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.