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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,487 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 27, 2014

Business Development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome supervisor, friendly work environment, professional co workers, new headquarters are located in Charlotte, NC - in the heart of Ballantyne!!

Cons

The higher ups have no idea about the entry-level professionals. Tons of loopholes within management.

4.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Guests are mostly very nice and coworkers are great to work with. I am very lucky to have a good manager, and I hope he sticks it out at the hotel.

Cons

I really have no complaints except most of the year, it gets very busy. You have to have thick skin to survive the training, but it gets a lot easier once you build that learning curve. You will be criticized a lot but just work hard and do not become defensive. Managers are under pressure to perform well by corporate and you just have to put yourself in their shoes, and not take criticisms so personally. The pay is low considering the amount of work required but the shift goes by quickly, and it is a lot of fun as a part time job.

4.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Personal growth was the most important thing for me. Now that I am working in a different part of the World I realized how much I learned through ESH. I am greatfull for that. Also as for a GM position you have a flexible work schedule, which allowes you to spent time with your family.

Cons

Lack of a HSK Supervisor. Salaries could be a bit more competetive.

Viewing 2407 - 2409 of 2,487 Reviews

Glassdoor has 2,521 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.