Pros
Extra Space is growing rapidly and is a very strong company to work for. It is the second largest storage company in the nation and has the big guy beat with sheer superior customer service and beautiful, clean facilities. The tenants tend to really prefer Extra Space over other storage companies. That makes your job a little easier, but don’t think that the job is mindless and easy. There are lots of goals and expectations, but it’s nothing that hard work won’t conquer. The entry positions require varied work tasks and there is always something to get done.
Cons
As a company, I believe that Extra Space is making all of the correct moves, but no company is perfect and I sometimes wish that my current superior was a little more understanding. Also, there’s lots to do and remember to do and the staffing is not always available.